Crate & Barrel in Edina, MN, offers a wide range of modern home furnishings and decor designed to help customers enjoy the moments that matter. The store features high-quality products such as furniture, housewares, cooking utensils, modern lighting, contemporary rugs, and dinnerware sets, making it a popular Minnesota home store. Additionally, the store includes Crate & Kids, where customers can find nursery furniture and toys. Both sections provide free interior design services, curbside pickup, home delivery, and in-store pickup for convenience.
Customers appreciate the helpful staff, especially during challenging situations. For example, one reviewer praised staff members for their assistance and work to rebuild trust, leaving satisfied with the service received. The store is also easy to navigate, though some customers noted issues with line management at checkout.
Product exchanges are handled efficiently, with staff providing good support for items like glass measuring cups. However, experiences with returns can vary; one customer faced a negative encounter with a staff member who insisted on a strict return policy, despite customer service quickly resolving the issue via phone. Some customers also expressed dissatisfaction with certain employees or management, feeling that their experiences were marred by rude or unhelpful staff members. Despite these concerns, many customers value the store’s quality offerings and the variety of services available to enhance their shopping experience.
This place is amazing I love shopping here where I have now purchased 4 sphere planters because quality is superb nothing compares
May 2026
Ru was such a big help. She stayed a little later and packed stuff exactly as we wanted and even helped us with long travel tips. Thank you so much for great customer service! Crate and barrel has great stuff. We'll be back.
February 2026
Nice store with a large selection of products that are displayed well