Lululemon, founded in Vancouver in 1998, is known for its technical athletic apparel designed for yoga, dancing, and other active pursuits. The brand emphasizes a commitment to community and aims to help people live healthier, more enjoyable lives. Reviews highlight the exceptional customer service at various store locations, particularly at the Southdale store in Minneapolis. Customers appreciate the friendly and attentive staff, who go above and beyond to assist, such as making special exceptions for returns and providing thoughtful advice. Many describe their experiences as positive, noting the spacious store layout and the high-quality, stylish products available. Free hemming services for pants further enhance the appeal of shopping at Lululemon. Overall, the brand is recognized for its strong community ties and commitment to excellent customer care.
Had two pairs of Lulu pants that were fraying at the same seam. Took them into the store and Grace was amazing in helping me through a warranty return. She looked up my purchase history, had me try on new sizes because the fabric had changed slightly, and got replacement items shipped to my house at no cost. Amazing customer... read full comment
January 2026
Ivy was an excellent sales associate, and I truly appreciated all the assistance she provided. I would highly recommend this location, really feel valued as a customer. Thank you!
June 2025
Jill was very nice when I visited this location. I needed to pick up an item from the store. I did not realize there were two edina locations. Jill was very helpfull in calling the other location to find out if it was there and letting themknow I was on my way to pick up.
