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“I stopped to pick up custom paint that I ordered and some parts. I was greeted by two of the staff (in photo) with big smiles. Jay was one of them and I mentioned to him that he has been in the store awhile and he made a few funny comments. I remember Jay on a few of my visits over the last few years and he consistently provides positive customer service and knowledge of auto parts. I felt it important after several visits to give kudos to this store.BTW- if you are in need of custom paint for your car, they can assist. They don’t mix the paint at this store but they can help find an exact match and then order it from another store and have it delivered to the Elk River location. I have done this a few times with great success.”
“Always helpful and usually have the parts I need in stock. If not they are more than willing to order them into the store or ship to your house. Selection of general goods is decent and as mentioned, employees are friendly and helpful.”
“Ryan deserves a promotion, he went above and beyond to make sure my car was up and running and helped save our thanksgiving without even realizing it! It was so kind and knowledgeable10/10 would recommend this location to anyone, as everyone I spoke to was very nice and super helpful”
“I've only been here twice and both times, staff was extremely helpful. They took the time out of their busy day to check my battery and other things to see what could be draining my battery. Offered suggestions but was not pushy. I don't know much about cars and both times there, they were so helpful and also respectful. Highly recommend”
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
“I know zip about key fob batteries- didn’t even know there was a key in the fob ? Zach got both of the fobs sorted out, showed me that one was better to use than the other (less worn) and all done efficiently, no fuss, also without making me feel like an idiot! At the end of a long day, the excellent customer service was so refreshing. Thanks again Zach. Btw - also addressed new customers coming in with ease and politeness as they waited their turn. Management take note. It’s rare to have staff like him!”