The Verizon store in Elk River offers a range of services for mobile, 5G home internet, and business needs. Customers can visit in person or order online for convenient pickup, free 2-day shipping, or same-day delivery where available. The staff is known for being helpful and knowledgeable, with employees going out of their way to assist customers. Reviews highlight positive experiences with staff members who efficiently helped with device activations and switching services. Customers appreciate the friendly attitude and attentive service, though some mention that the store's appearance and layout could be improved. Overall, the store provides good service and support, with many customers planning to skip phone support in favor of direct store visits for device issues.
I came in looking to set up a new phone plan. Jayden was helpful and made the whole process feel like a breeze!
January 2024
We came in today to make the switch to Verizon. Alec helped us out. Answered all of our questions. He was very knowledgeable and very happy to help us. He was great! 5/5 for YOU (Alec). ?
January 2024
Came in to get an Apple Watch activated. Ryan helped us and had it all up and running within 20 mins. Very smooth transaction.
