The Verizon store in Elk River offers a range of services for mobile, 5G home internet, and business needs. Customers can visit in person or order online for convenient pickup, free 2-day shipping, or same-day delivery where available. The staff is known for being helpful and knowledgeable, with employees going out of their way to assist customers. Reviews highlight positive experiences with staff members who efficiently helped with device activations and switching services. Customers appreciate the friendly attitude and attentive service, though some mention that the store's appearance and layout could be improved. Overall, the store provides good service and support, with many customers planning to skip phone support in favor of direct store visits for device issues.
Was a pleasure working with Sabrina! She helped my sister and I get set up with some new devices. Everything was done fluently and efficiently. We were in and out in no time! Go check her out, she’s wonderful!
July 2026
Kai was fantastic! He worked to find us the best deal possible and took the time to explain everything clearly and thoroughly. We would happily return and ask to work with him specifically.
July 2026
Finally found real help thru Verizon!! Quade at the Elk River store helped me thru a very frustrating time with a smile and real knowledge! I will ONLY return here with any Verizon issue! 3 cheers for Quade! Thank you so much!
