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“Always provide such excellent service! I've been numerous times for business or personal reasons. I'm always greeted when I first enter the store and asked if there's something they can help me with. I don't have to search aimlessly, they take me right to what I need. If there are multiple options for an item, they even explain the pros and cons of each. Service is quick and dependable. Products they sell are good quality. Highly recommend!”
“Both Kevin and Brad have continuously gone out of their way to ensure we are well equipped with whatever our needs are from our local hardware store. If they don't stock it they order it and this is really remarkable service that we have never received from the big box stores. Its so refreshing to walk into a store where you are greeted often by name and offered assistance by any of the associates.”
“The staff here are not only pleasant but genuinely welcoming and helpful. They listened customer questions and truly strive to get the customer not just what they want but what they need.”
8:30AM - 4:30PM
11578 K-Tel Dr, Minnetonka
Hardware Stores
“Couldn't find the right part for my casement window anywhere, could find similar, but not in the right size.
These guys had it, price was reasonable, shipping was fast. 100% would do business with again!”
“Very helpful staff. They go out of the way to help customers. I needed yards of straw blankets. They were out, but staff promised they'd be in next week on a day specified.”
“I had a larger casement window installed and my contractors supplier was Hamel True Value Building Center. The window was installed correctly but during the cold spell last Winter an issue with the window performance occurred and a warranty claim was initiated by me.
Steve Theiste, the salesman worked with my contractor, window supplier, and me to resolve the issue and it was determined a new window would result. Steve had to keep up with me and all of the back and forth, and he ordered a new window. I was very impressed with his professionalism and patience as we worked through the warranty and recommend his expertise to anyone looking for new windows.”
“I am trying to only refinish top of dresser. I brought in the drawer and this guy was super helpful and matching the stain and also giving me tips. Think the guys name was Eric. I was super impressed with customer service.”
“Nice home Ace. I used just about every home Ace in the west metro. Never have had a problem. Easy to get to, employees are nice. Never had problems. I use the Ace for all my needs. They've never been out of stock anytime I've ever been there or needed anything. Which is very important as a contractor. I just never know when i'll have to stop in and grab someone. I can usually get in and out in 5 min which is important to me(even though I wanna look around longer). Plain and simple great place to shop. Thanks Ace Hardware!Call me for your Hardwood Floor Sanding and Finishing projects!”
“So, this is quite the gem.. Have stopped into this location multiple times and have always had amazing service which is rare for most stores in this sector... Reason for writing, John (customer service rep) took time for my needs on pest control.. Didn't rush the interaction, just gave me the time to ask questions and his answers were so very helpful... This guy is a DIAMOND.
From this experience alone, I will only be shopping at Gopher Ace for my hardware needs.. I am conveniently close to the big box stores but NEVER get this type of service. I would be lucky for a smile.
Kudos also to the cashier, Mary.. what a wonderful person... She gives the final charm for a wonderful experience.
Customer for life and also telling all my peeps to come here. Thank you, Gopher Ace Hardware!”
“"I have been retired for some time now. I used to work with Jim at Toll Welding in Plymouth when I started my own business. Jim was very helpful in getting me started, and the company was dedicated to helping small business owners. There was also Brian, who was always friendly towards me. However, after the events of 9/11, I didn't have the courage to keep going. Nevertheless, I had made a name for myself and eventually sold my business to focus on building up welding departments. I took Toll with me wherever I went, as they always beat the competition's prices. Being a Miller guy, I was also kept up to date with new products, and Toll's reliability and aggressiveness made me look good. Unfortunately, Toll doesn't exist where I live now, which is a real shame. I wanted to say thank you to Toll for everything they did for me."”
7:30AM - 8PM
1865 Wayzata Blvd, Long Lake
Hardware Stores
“We just moved to the area, and needed some stuff for the new house. We've been to this location now over eight times in the last 2 months. We purchased potting soil, peanuts, some clearance items and some materials for the work that I do. One of the things that I love about this location is that everyone goes out of their way to make sure that customers are greeted, and people in the aisles are getting approached and just asking if we need any help. As we're new to the area and also shopping at Ace, the staff have been more than wonderful in leading us to the right areas of the store to purchase the stuff that we need.Can't say enough about the store, the location how clean the store was and how they basically carry everything that you possibly would need for your house.Thank you.”
“Bought a weed trimmer, fairly easy transaction. They were busy but guys would bop around asking if you need help. I was in and out quick. Seems like they have a good supply and higher quality equipment than Lowe’s or Home Depot.”
“We were cautious to order from this store because it is a on-line store only and we did not find many reviews. We ordered the white baroque balusters from Deckorators and they arrived quickly and in good condition. The owner responded to our e-mailed questions promptly. I would buy from this company again. Very Happy with the service and product.”
“Dan helped me when I was so stressed and overwhelmed. I am not a person that likes to go in a hardware store especially when I have other places to be!! He was a calming presence and was able to answer my questions quickly. He deserves to be recognized for his amazing customer service!! He definitely goes above and beyond and nowadays people are not given this appreciation and acknowledgement. I hope management really gives their employees this positive feedback!! He deserves it!! Thank you Dan for helping make my shopping experience bearable and accessible to me!”
“Been in my house for 25 years trying every product at the local hardware stores, spending tons of cash. Tried SiteOne as a homeowner a couple years ago, they provide me great recommendations to this day. Super happy with the lawn...”
“Nice home Ace. I used just about every home Ace in the west metro. Never have had a problem. Easy to get to, employees are nice. Never had problems. I use the Ace for all my needs. They've never been out of stock anytime I've ever been there or needed anything. Which is very important as a contractor. I just never know when i'll have to stop in and grab someone. I can usually get in and out in 5 min which is important to me(even though I wanna look around longer). Plain and simple great place to shop. Thanks Ace Hardware!Call me for your Hardwood Floor Sanding and Finishing projects!”
“Navarre True Value Hardware Store is a must-visit destination for anyone looking for top-quality hardware and exceptional customer service. With a wide selection of tools, building materials, and lawn and garden supplies, this store has everything you need to tackle any project. The knowledgeable staff are always available to offer expert advice and assistance, making it easy to find exactly what you're looking for. Plus, the competitive prices and frequent sales make it an affordable option for both DIYers and professionals. Whether you're looking for a specific tool or just browsing, Navarre True Value Hardware Store is sure to impress.”
7:00 AM - 9:00 PM
4270 Dean Lakes Blvd, Shakopee
Hardware Stores
“This will have to be my new go-to home improvement store. I went in needing very specific light bulbs and some blinds cut. A guy in the lighting department knew exactly what light bulbs I needed and took me to the blinds and cut them. Like, when do you ever go to a store and find someone who can help you find everything you need? Great customer service, I'll be back just for that.”
“This store is absolutely amazing. They have everything you could possibly need for any type of animal except reptile/fish. They have a ton of stuff for hunting and everything you could possibly need for outdoors. They have a large clothing, selection, shoe collection and a nice clearance area. The customer experience is unmatched. I walked in the door and was welcomed with some breakfast samples. Then I noticed free popcorn for customers, which was awesome. They also had a caramel apple station which was also free. Then on our way out after a few hours, we were able to get free hotdogs. I went didn’t expecting to spend maybe five dollars and ended up spending over 70 because of how awesome this place and because of the great deals!”
8AM - 4:30PM
4110 Valley Industrial Blvd S, Shakopee
Hardware Stores
“Wow, great service! I needed a 10 pound food grade CO2 tank exchange and the brew shop only carries 5 pound tanks. When I walked in the door the guy walked out of the back room with exactly what I needed, apparently he saw the tank as I got it out of my trunk and he went to get it before I even opened the door!”
“Does shipping people are awesome They help me load a tuesday eco Snow blower into my suv Does far as i'm concerned the shipping department is amazing In the plymouth minnesota location”
8:30AM - 6:30PM
5135 Oak St, Maple Plain
Hardware Stores
“Friendly staff - I love being recognized when I come in by the paint swirl master - haha - it's a side project one of the guys has - finding beauty in simple swirls of paint before they mix together. It's just personality that you find in a place like this. Sure it's probably a little more expensive if you buy everything there; but you probably won't walk out with a bunch of impulse buy BS like I always do at Menards. Im pretty sure I come out ahead and can rely on the advice of the people. Great experience guys!”
“Always helpful. I always got a weird project and just need small things, a few bolts or a small can of paint. I like that I can walk there get my things and keep moving. If they don't have something they will give suggestions on where to check next. Way easier than walking around a big box store for an hour.”
7:00 AM - 9:00 PM
3205 Vicksburg Ln N, Plymouth
Hardware Stores
“I did an online sale of a new water heater from the Plymouth Minnesota store. The water heater was ready for us when we arrived. A young gentleman named Michael brought our water heater out. He was so helpful loading the water heater. We had to remove the grandson's car seat and he even helped us get that removed. Thank you Michael for your great service!”
“My go to place for garden items (plants, mulch, compost, and Milorganite. Great selection of tools. I recently got a Rigid 9 gallon shop vac. I'm very happy with it.”
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“Having a hardware store this close has been an absolute game-changer for us, living on Minnewashta Park. This is the closest hardware store I’ve ever had in any home throughout my life, and it’s been incredibly convenient. Every staff member is exceptionally friendly, no matter when I visit. They always make me feel important and genuinely cared for – it’s the little things they do that make a big difference.
Josh, in particular, always ensures that what I need will actually work. I’ve never experienced this level of care and attention in any hardware store before.
For anyone in the Excelsior or Shorewood areas of Minnesota, close to Lake Minnetonka, I highly recommend this local hardware store. Their outstanding service and convenient location make it a go-to spot for all your hardware needs.
Truly an appreciative neighbor,
Geoffrey Serdar”