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“The Gunderson Jewelers experience is unparalleled from a customer perspective. The customer service orientation tone is set at the top by Brian and cascades through the team. Samantha is the ultimate pro who ensures the client gets quality and value. I will be a Gunderson “regular” from this day forward!”
“There was a line when we got to store, but staff acknowledged we came in which was good. Staff that waited on us let us know her concerns about battery being put in old watch, but was efficient and quick in replacing battery. Thanks!”
“I am in awe of the beautiful ring Kristin designed for me. We used three generations of family diamonds and her special style of artistry. The collaborative process was very fun. She and the team at Graham are as excited as I am. How cool is that?!.”
“Alicia from Ridgedale Helzberg diamonds was assisting my son Kyle with the purchase of a natural diamond engagement ring. She was absolutely amazing. Very professional, she took all the time needed to explain the qualities of a diamond to him, he was able to see them under a microscope. He ordered one and then stepped it up to a larger size. She instilled a confidence in her ability, knowledge, patience and delivery. Not pushy, very knowledgeable. Asked perfect questions to guide us and get us to the right decision. I would go her for any purchase in the future.
Sharon”
“Kim at Kay Jewelry provided exceptional service during my engagement ring shopping experience. From explaining the basics of diamond grading to helping me select a lab-grown diamond initially, Kim demonstrated patience and expertise. When I later decided to switch to a natural diamond, Kim went above and beyond, ensuring the original ring wasn't resized prematurely and helping me find the perfect diamond within my budget. He even ordered two diamonds for me to compare in person, making the decision process much easier. Kim's flexibility, knowledge, and lack of pushiness made what could have been a challenging experience enjoyable. I highly recommend working with Kim and the team at Kay Jewelry.”
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“Brian was absolutely amazing to work with and I cannot be more grateful to have found him! He is honest, diligent, responsive, trustworthy and most importantly fair and kind! He resized and soldered my wedding rings for a very reasonable price in a very reasonable amount of time. (For reference, other jewelers had tried to tell me I would need to customize all 3 of my rings to be able to do this - that was NOT true and Brian helped prove that!)I would highly recommend Brian. And personally, I will use him again without second thought if I ever need to do so!”