PetSmart is a large pet supply and services retailer that offers over 10,000 products for a variety of pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up their orders at local stores within two hours. Many store locations provide services such as dog training, pet grooming, pet boarding, and PetSmart Doggie Day Camp, along with pet adoption options. The reviews highlight the exceptional care provided by staff members, especially groomer Sadie, who is praised for her attention to detail and gentle approach. Customers appreciate her ability to keep dogs calm and relaxed during grooming, even those with anxiety or special needs. Some customers drive over an hour just to have Sadie groom their pets, reflecting her reputation for excellent service. Overall, PetSmart is seen as a trusted place for pet supplies and services, with staff who genuinely care about animals and their well-being.
