AutoZone Auto Parts on 12th St SW in Forest Lake, MN is a trusted retail store for auto parts, maintenance items, and car accessories. The staff is known for being friendly, helpful, and knowledgeable. Customers often praise the employees for their kindness and patience, especially when assisting with car issues or questions. One employee received praise for helping a customer with a battery, giving a discount, checking the battery's condition, and even giving a jump in the rain. Another staff member was appreciated for testing the battery and alternator, and offering to install a new battery if needed. Customers value the honest advice and the willingness of staff to go the extra mile, such as checking belts or explaining why certain services can't be provided. Overall, the team at this location creates a positive experience, providing peace of mind and support for car maintenance needs. The store is highly recommended for its friendly service and reliable assistance.
Great service. Anthony is very helpful. Evelynn greeted me as I entered and was a very nice person.
June 2026
The people here are always nice and helpful. Should have left this rating awhile ago but special thanks to the manager who let me go through your boxes of Engine Oil Caps so I could find a replacement for my 1994 Trans Am.
September 2024
Thank you Alyssa! A great help…and a good service person who goes out of her way to help!
