The AT&T Store in Fridley is highly praised for its excellent customer service and knowledgeable staff. Customers appreciate the patience and helpfulness of employees like Sammie and Bryant, who go above and beyond to assist with various needs. Sammie, in particular, stands out for her ability to handle complex situations, such as pre-ordering phones, transferring services, and resolving issues with lost or blacklisted devices. She is described as incredibly helpful, quick, and multi-tasking, making the experience seamless even when problems arise. Customers have expressed gratitude for her dedication, often mentioning her as the reason they will return to this location. Bryant received praise for his politeness, patience, and thorough assistance in setting up a phone, transferring data, and providing accessories, which saved a customer from significant stress. The staff's willingness to verify accounts, explain pricing, and suggest suitable plans has made the store a trusted place for those needing new devices or wireless plans. The store offers a wide selection of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans. Customers can enjoy the convenience of nationwide AT&T 5G service included with unlimited data plans, with no extra cost. Overall, the Fridley AT&T Store is recognized for its friendly, attentive, and efficient service, making it a reliable choice for anyone looking to stay connected with quality devices and plans.
The guys was sharp and knew all about the business good work
November 2023
The manager Sammie was incredibly helpful, knowledgable, and quick. I will be going to this AT&T store from now on! A+ service, cannot recommend enough.
November 2023
Sammi at Columbia Heights AT&T Store is knowledgeable, quick, and respectful! Best rep we’ve ever worked with.
