The AT&T Store in Fridley is highly praised for its excellent customer service and knowledgeable staff. Customers appreciate the patience and helpfulness of employees like Sammie and Bryant, who go above and beyond to assist with various needs. Sammie, in particular, stands out for her ability to handle complex situations, such as pre-ordering phones, transferring services, and resolving issues with lost or blacklisted devices. She is described as incredibly helpful, quick, and multi-tasking, making the experience seamless even when problems arise. Customers have expressed gratitude for her dedication, often mentioning her as the reason they will return to this location. Bryant received praise for his politeness, patience, and thorough assistance in setting up a phone, transferring data, and providing accessories, which saved a customer from significant stress. The staff's willingness to verify accounts, explain pricing, and suggest suitable plans has made the store a trusted place for those needing new devices or wireless plans. The store offers a wide selection of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans. Customers can enjoy the convenience of nationwide AT&T 5G service included with unlimited data plans, with no extra cost. Overall, the Fridley AT&T Store is recognized for its friendly, attentive, and efficient service, making it a reliable choice for anyone looking to stay connected with quality devices and plans.
Great Service My sales representative was named Yusbith. Yusbith was very knowledgeable she was able to take care of everything I needed. And even after I placed my order she made herself available to help with shipping concerns that had afterward. 10 out 10 stars
June 2025
Ottely was a the worker that help me and my mother and he was a great guy, his customer service skills were outstanding, and he was super friendly. I highly suggest going to him, he was amazing, and the inside and outside of the store were nice and clean.
May 2025
Emmanuel did an amazing job. He explained everything in detail. He was able to get my service both internet and mobile running.