CVS Pharmacy in Grand Rapids is a full-service pharmacy with experienced, helpful, and knowledgeable pharmacists and employees. Staff are described as kind, considerate, courteous, respectful, and intelligent, excelling in their positions. The pharmacy offers convenient services including prescription management, vaccines, and savings searches. While noted as sometimes short-staffed, the location is praised for its quality service. Many CVS stores feature benefits like drive-thru service, though this specific location currently does not. Customers can manage prescriptions online or in person with options for auto-refill and same-day pick-up.