Members Cooperative Credit Union is a trusted financial institution serving communities across Minnesota, including Aitkin, Baxter, Cloquet, Duluth, Grand Rapids, Isanti, McGregor, Moose Lake, North Branch, and Sandstone. They are federally insured by NCUA and committed to providing excellent service. The staff is known for being friendly, personable, and treating customers with respect and compassion. Customers praise the smooth process for services like mortgage and credit card applications, as well as fast and reliable customer service. The team in Grand Rapids is especially appreciated for their positive attitude and going above and beyond. Members Cooperative Credit Union has a strong reputation for long-term good experiences, including accommodating customers with special needs and handling car loans without issues. Although they faced some communication challenges with a new phone system, they are working to improve. Overall, they are regarded as a caring and dependable financial partner in the community.
Karen at Grand Rapids was Knowledgeable and patient. She was very efficient and took care of the transaction, efficiently and professionally excellent employee.
January 2026
The Grand Rapids team fosters a warm, inviting environment. Their positive energy and willingness to help make every interaction feel welcoming.
April 2025
Opening a new account was quick easy and so pleasant I didn't want to leave and when I couldn't figure something out 20 minutes later I went back and was immediately taken care of again and was reminded that if I had any problems to comeback and would be helped
