Wayne's Automotive in Grand Rapids, Minnesota, is known for its friendly and exceptional customer service. Customers appreciate the reliability and safety of their work, describing it as top-notch. Many reviews highlight quick and efficient service, such as oil changes completed in just a few minutes, with staff being super friendly and attentive. The shop is also praised for going above and beyond, including last-minute repairs like tire plugging and coolant topping, often at affordable prices. They handle both routine maintenance and major repairs, with clear communication throughout the process. Customers from nearby areas, including the Twin Cities, trust Wayne's for urgent repairs and maintenance, often leaving their vehicles for extended work with confidence. The staff is described as fair, respectful, and professional, making all customers feel valued. Overall, Wayne's Automotive is regarded as the best place in the area to get automotive work done, offering reliable, quick, and friendly service for all types of vehicle needs.
I took my vehicle in for routine maintenance. Easy to schedule online and I received a detailed report of services performed. Rick was friendly and professional!
November 2025
Very detailed, professional, and empathetic staff. Great customer service
October 2025
Super friendly and exceptional customer service! Reliability and safety is important and these guys do a top notch job at what they do!
