“While picking up some lumber we were assisted by Jeffster. He helped me load the materials with enthusiasm and was very courteous. You need more employees like him!”
“They got everything here.
Had to dang near snatch my soul back from the garden section because they have the cutest decorations, including peacocks. And Rose plant starters. Staff there were great. 10/10 would recommend.
Had a riot at the front with Brenda, who tried to get me to buy some buckets after I made a comment about impulse buying. 10/10 would recommend Brenda too. Go have some fun, and buy the bucket.”
“Stopped in recently for a purchase. Met with two employees Eric I. And Jake B. both guys were very nice and informative with my purchase and helped me throughout. I recently had arm surgery and you cannot tell but without them knowing they took care of the loading process and helped the checkout process as well. Very pleased with customer service here. Thank you.”
“I just left the Hermantown Menards and had to take a moment to rave about the incredible service I received! I came in feeling totally overwhelmed—I’ve never tackled any kind of home project on my own before. We were picking up a remnant countertop and a tile kit for my bathroom, and I truly had NO idea what I was doing.
Thankfully, Haley in the paint department and Caleb in the countertop section were absolute lifesavers. Haley was so kind and patient, and Caleb went above and beyond to make sure I didn’t walk out with the wrong materials. Without his help, I would’ve been completely lost!
To top it all off, two amazing young men helped us load the countertop into our van, and they did it with such care and friendliness.
Huge shoutout to the Hermantown team—thank you for making what could’ve been a stressful experience feel totally manageable. I’m unbelievably grateful for your help and kindness!”