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October 2023 by Mariah Vessel
Wells Fargo – terrible to work for, terrible to be a customer for, and just terrible in general. I have had nothing but issues as a customer. It wasn’t much better when I was employed with them. I already started moving over all of my money. I just bought a house and had no issues with my ID. A huge couple hundred thousand dollar loan and no issues. I got a same-day printed ID from Lakeville which I also gave a bad review because they suck. The ID looks funny but has the identifiers so I carry around my old ID just in case of issues. My ID scans perfectly fine and is used by alcohol and cannabis shops. It is also able to be used by police officers. I couldn’t get something notarized today. I was then told that they is supposed to be an imaginary picture on the back of said card. The DMV said that it is only for the ones issued where they take a weeks to arrive. I went back to the bank to speak with the manager about it and was told it would be about 10 minutes. This was false. It was a lot longer to the point where I had to get up and leave. My husband didn’t let us fully leave because of the convenience of Wells Fargo, which is the only good thing that this company provides. This is the last damn straw.
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August 2023 by RobDaYungin Farias
They are d*** can’t even set up any type of account I don’t know why they work there if they are just going to do nothing and be a waste of time there. The point of physically going there and physically having a Wells Fargo in Hutchinson is to easily open an account but they suck at their job. If I would’ve known I wouldn’t have gone there?.
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January 2023 by Missy Johnson
Vicky is awesome everytime we come to bank. She always greets you with a smile. Explains everything perfectly, and very friendly. She has GREAT customer service skills. She deserves a big fat raise. ?
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October 2022 by Bill Barington
VERY POOR service. Need to make an appointment to see a personal banker. This sometimes can take days!!!
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August 2021 by Lesie Magnan
Helped us right away. Have been banking here for many years. They have always been helpful and concerned about their customers.
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December 2020 by Ross offerosky
Drive thru has great customer service. Very pleasant tellers. Fast and curtious.
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December 2020 by Adam Morrison
This review is mainly for Wells Fargo in general, not necessarily this branch in particular.I had to set up my account online due to covid having the lobby closed(understandably). I drove up to due my first deposit. They could not find my account and found out later they were looking up an account I had 10 years ago. Then I had to re-enter all of my new credentials due to them not being able to find my newly created account.With all of this I could not create an online banking account until I had my card and even then I had to call and drive down to the drive thru to verify it was me creating the account. Mind you this is 2 weeks into having the account already.At week 4 I still could not access my account number, I tried setting up a Venmo account to help my friends get groceries while they are quarantining. I called customer support, they could not verify it was me due to not knowing my account number and got hung up on, mind you I could verify my last 4 social, street I grew up on, pin number, address, 4 questions of what I did in the last 6 years and so on.I closed my account today. I know there is account security and I appreciate that. But this is way too much. I would not recommend this company.
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July 2020 by Joan Krueger
Always curious pleasant assistance
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April 2020 by Daniel McCormick
I was assisted by Nicole. Customer service was excellent, all business I wanted to conduct was completed and in a very timely manner. Overall I highly recommend this bank.
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November 2019 by Corinn Carlson
What is with the drive thru ATM here? It seems to break down every other Friday afternoon when folks need to get deposits done. Don't need to go in to talk to a teller and get asked about my plans for the weekend. Annoying. Just want the drive thru ATM to work, on a consistent basis, so I can make deposits without 20 questions. Have had to drive to Litchfield location several times due to this. You think they would add a second drive thru ATM like most all other locations, or have their current one in better service.
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October 2019 by Tara A.
Worst Wells Fargo bank branch ever. I literally will drive to another Wells Fargo bank to avoid using this bank. I have never been so disrespected in a bank before in my life.
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August 2019 by sara stenberg
My debit card was turned into this bank. Nicely enough they called me to let me know it was there. I did explained to them that I don't live in the area and would be passing through the next week. They said it was fine and they would hold onto it. I came in today and No one knew anything of it, where to find it, Or what to do. (The lady I talked to on the phone wasn't there) After waiting And watching them scramble around I was told it was destroyed after 5 days. I would have greatly appreciated if that information was passed on over the phone. I wouldn't have wasted my time and just ordered a new one online from the start. A little information goes a long a way.
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August 2019 by Ashley
I've been banking with wells for 5+ years now and never had an issue, they're super friendly and helpful. Thank you Wells Fargo!
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August 2019 by Andrew Broll
They keep stealing $5 from my accounts without telling me. I recommend joining SouthPoint Financial Credit Union they have no fees.
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May 2019 by Ryan Ashby
Do not bank here! Thanks to Stephanie at this location and her extremely derogatory remarks I will be closing my account and taking my business somewhere that teaches their employees how to handle situations with customers. Absolutely the most horrifying/embarrassing experience I have ever had to endure in a public place and I am appalled that Wells Fargo would employ someone who discriminates against others based on their outward appearance. I would assume that the entire corporation must share said views of inequality amongst races since they allow these kind of incidents to go undisciplined. Shame on you Stephanie and shame on you Wells Fargo.
