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“Fair pricing, very thorough explanations of the work being done, friendly and helpful staff. Occasionally there is a really nice dog there, too. :-)
Highly recommended!”
“Tony was great. We visited to check out a Urtopia Joy Carbon electric bike. Tony reviewed all the features of the bike with us, contrasted features and design choices with other models, went over available accessories, set us up for a test ride, and sold us on two bikes. My wife had a blast zipping around the building and loved the ride. We are retired, achy, and are excited about resuming bike riding to increase our activity for our health. A really good electric bike shop. Highly recommended.”
“I was heading out of town for a race and needed a last minute derailleur replacement. They were able to get it the swap done and ready to go while I waited. I love the customer service!”
“Justin at Freewheel Bike in Eagan was very experienced and helpful in helping me choose my first Fat Bike and getting it accessorized for the winter trails.
I absolutely love my new Trek Farley 5! So glad I opted to go with the studded tires as the trails yesterday in Lebanon were glare ice! Also glad I opted for the 45NRTH Cobrafist pogies and went with Justin’s recommendation of the Fat Paw hand grips for added warmth and comfort.
This was my first time visiting a Freewheel Bike shop. I really liked all the New Bike Benefits you get when you purchase your bike with them, including their Freewheel Fanatics program.
Great bike shop! I highly recommend you go see Justin for your next bike!”
“Not only does theirs wonderful shop sell a well curated collection of exciting cargo bikes but they also provide excellent maintenance services. They saved the day for me a few times!”
“I recently came back to the Twin Cities to empty out a storage unit, which included needing to ship my beloved vintage Schwinn. I had had a really terrible week--between the difficulties of moving and an unexpected family death, I was really worn out. I was short on time too and pretty desperate to find someone who could box it for me and help me ship it. The first shop I tried was dismissive and told me the bike wasn't worth the trouble but Grand Performance immediately treated me and my love for my bicycle with respect and kindness. They couldn't box it that day but offered to take it and box it later for a BikeFlights shipment. They had such knowledgeable things to say about that era of Schwinns and when I apologized for it not being worth much, they affirmed that my attachment to it was worth enough (worth everything, actually, is what they said). That this is a racing shop is an even greater testament to how they treat everyone who comes through their door, no matter who they are and what kind of bicycle they have. You don't have to know anything about bikes or own something fancy to be welcomed here. This is how a bike shop should be and I can't thank them enough for their help that day.”
“The store manager at the Eagan store was very friendly and professional. I was not pressured into buying the more expensive options. I will continue to do all of my bike related shopping at the Eagan store.”
“I am so thankful for LBS! Everyone is so friendly and incredibly knowledgeable- and they customized a bike for me that I actually LOVE to ride! The cherry on top- unbelievably delicious coffee and tea bevs, made by baristas who are highly skilled in the art of Yum.
Best bike shop ever!”
“Justin @ the Woodbury location !!!
It has been a very long time since I had such amazing help. Professional, polite and very helpful. Helped me through the process and finding the best complete set up for a snowboard package.”
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“Great service and knowledgeable shop. Brought my bike in after it sat in the shop and asked for recommendations. They did a maintenance check and let me know my bike needed nothing more. Took about 2 days before i got my bike back.”