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“I’ve been with the CU since the late ‘70’s when it first opened. From a small closet to what it is today. Every time I call it’s like Cheers. Friendly, personal, helpful and they always know my name!”
“This bank is 5 Star in Every Area: Customer Service, Competitive Rates and everything in-between! I've dealt with lots of banks in the past and no one measures up to Ideal Bank! My special thanks to Hector Perez (Branch Manager) and Jessica (Teller Supervisor). Am also so pleased with Customer Service: Including all of the Staff at Hugo as well as the Staff at the Call Center. Thanks to all for making my personal banking experience a pleasure!”
“Nina Simpson has been a joy to work with. I had complicated estate matters to complete and she was helpful, professional and gave great attention to detail every step of the way.”
“Love to get my Christmas tree here every year and great assistance with selecting the perfect one nice friendly staff and a little warmer than last year, nice booyaa every year too”
“I just completed refinancing of my vehicle from another bank. Jynah Lash was extremely helpful, answered all of my questions, and made the process very smooth.
A previous snafu with a title and refi on a different vehicle made me hesitant to go back to Genisys but this recent refi and working with Jynah changed my mind. I will do business with Genisys from now on! I would recommend this branch of Genisys for sure!”
“Mersiha Dolic has been an invaluable manager at this location.Seems she has been a little overworked and understaffed at times but has always called me back or sent me an email with updates on my accounts and loans. Can't write enough how pleased I was doing business with her!Many thanks!!!”
“This is the BEST of any credit union ive been a part of! Whenever i come in Will and Obi are always there to greet me and know exactly what im there to do before i even ask. Now THATS customer service!! give them a raise for me please :)”
“Craig Hart and the entire staff has helped me through my husband's passing and changing all the accounts.I couldn't ask for better service.My husband has been with Unity one for about 40 years I have been with them for about 10 years.Thanks for your great service.”
“I've been using royal for auto loans.sold cars mid loan rolled some negative equity into a small personal loan.No problems great customer service threw out there chains.”
“There arent many companies, products, brands ect that I will openly endorse. However, I have loved my 8 years with Wings so much, I tend to tell anyone who will listen. I have zero complaints, but a lot of praise for this company!!!”
“I have thought about opening a CD here because their rates are generally better than other banks so I finely did. Opening CDs led to opening a checking account and that experience has been better than the two other banks I was using. Any time I have had an issue, the branch is more than willing to help fix the issue. I highly recommend going to a branch over the call center.
This specific branch has been great and working with Oksana and Eric Brine have been a pleasure. I like their app much better than chase and the other bank I left. There is even a pin for quick access to the app that makes it a breeze to check your balance. Now I am trying to recruit friends for their $50 promo.”
“We recently handled some business with Nick at the Maplewood branch and he was absolutley wonderful to work with. We also opened another account and had a few glitches with our new cards, and Sheila worked so hard to figure out what was going on and after several attempts of activating she finally just had new cards issued. She was so sweet and even called back a few weeks later just to check in and make sure everything was working as it should be. We even received a thank you now in the mail after that signed by Sheila and Nick, with a special gift inside.
You couldn't find a better credit union if you tried! I can't say enough about this branch!”
“A rep from the bank reached out to me to explain why I was having some issues with my card, due to restrictions with some states regarding fraud. I have a better understanding that it was for my protection, so I have changed my review.
I can't use the debit card at Walmart to order groceries. I couldn't use the card to verify account without permission from bank, because the lender was based out of Texas. I can only spend $500 max a day with the card. It's like being a little kid.”
“I've been a member since it was St paul telco. All of the staff have been wonderful to work with since day one thru ups and downs. Thank you all for continued great service. It truly exists nowhere else!”
“I love this location as I live nearby.The staff is knowledgeable and professional.I know that if I need personal help with any bank issue that I can be seen in a private consult with one of the staff persons by appointment ,on the same day.It is so nice to be greeted by the friendly staff who some know my name too.I am an original member since The Northwest Airlines days before Wings began,so I feel it's like having a business partner who is able to meet my future financial needs,who can steer me in the right financial direction.”
“Thank you, Julie L. for making my Blaze experience a pleasant one. Professional, courteous, and answered all my questions in a timely manner. She was very knowledgeable and great to work with.”
“We had a great experience at Blaze. Showed up and met with Tim Asuncion. He walked us through our auto loan application and clearly laid out our options. We got approved on the spot for a loan and had our new vehicle within a week. Tim was a great help and was accommodating to both our work schedules.”
“I have had nothing but positive experiences during my interactions with RCU staff; they are respectful, professional, and efficient. Any issues that came up we're resolved quickly and successfully.”
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“I have been a member at this AHCU branch for over a decade & can’t recommend it enough! The app & website are easy to use & the employees are always helpful. Hector at the Circle Pines branch always goes above & beyond! He is a truly a big reason I stay as a member even though I’ve moved a distance away. Thanks to the AHCU team for making banking so seamless!”