AT&T Store in Mankato offers a variety of devices, including phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from flexible wireless data plans, including prepaid options with no annual contracts and no credit checks. The store provides nationwide AT&T 5G service, which is included with unlimited data plans at no extra cost, making it easy to stay connected. However, customer experiences vary. Some find the store helpful and receive quick, knowledgeable service, especially from staff members like Kory and Antonio, who are praised for their professionalism, speed, and ability to handle insurance claims efficiently. Customers appreciate the fast turnaround and helpfulness of these employees. On the other hand, some reviews highlight issues with wait times and store organization. Customers have found that long waits and lack of a proper queue system can lead to frustration, especially when only one associate is available to serve multiple customers. Difficulties in getting acknowledged or assisted promptly have been reported, which detracts from the overall experience. Overall, AT&T Store in Mankato provides a wide selection of devices and plans, along with helpful staff members, but improvements in the wait process and store organization could enhance customer satisfaction.
Very difficult to get personal service from AT&T - huge company that has outgrown their cusotmers. Unable to report an outage even when the internet says there are no issues. Not sure I would support this company any longer.
June 2026
We had Devin help us upgrade a phone. Excellent service, gentleman was kind and professional.
April 2026
It was on schedule and fast and easy to get in and out of the store
