“I went in with my spouse to pay the remaining balance off of our phones and upgrade them, we got accessories such ans screen protectors, camera protectors and cases and I also got a new pair of air pod pros. I tried calling a few times before headed over there since I live in Fairmont to make sure they had the phone I wanted in stock and no answer, I drove over there and unfortunately they didn’t have the phone and “it could be shipped” which I could have done at home but I’m impatient and didn’t want to wait.
We get the phones and ready to pay, the manager comes up and tries to sell up protections and services we don’t want or need and tries to persuade us into getting them. I get it’s their job to sell but don’t pressure your customers into something they don’t want especially when they have their mind made up already. I just wanted to upgrade my phones and leave nothing more nothing less. I’m thinking the next time I upgrade I will most definitely shop online instead.
I miss the Fairmont store, they were so nice and helpful, didn’t make me feel pressured and I was out of there in 45 minutes or less.”
“(Translated by Google) Even though they didn't speak Spanish, they did their best to give me excellent service !!!(Original)A pesar de q no hablaban español, hicieron lo posible por darme un excelente servicio!!!”
“Was traveling through Mankato and broke my iPhone 8. Luckily I found these guys in the River Hills Mall and they were able to get my screen fixed. Highly Recommend them for phone repair!”
“amazing job fixing my phone screen and very kind people? i got my screen fixed twice before today by a seperate person and company, and each time there seemed to be another issue wrong or something they could not fix. my phone looked brand new when i received it back !! i had my phone slammed in a trunk door about two years ago and haven't been able to use face id since and today it worked again!! so so grateful and will come back or refer a friend. they'll take good care of you !!”