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“I went in with my spouse to pay the remaining balance off of our phones and upgrade them, we got accessories such ans screen protectors, camera protectors and cases and I also got a new pair of air pod pros. I tried calling a few times before headed over there since I live in Fairmont to make sure they had the phone I wanted in stock and no answer, I drove over there and unfortunately they didn’t have the phone and “it could be shipped” which I could have done at home but I’m impatient and didn’t want to wait.
We get the phones and ready to pay, the manager comes up and tries to sell up protections and services we don’t want or need and tries to persuade us into getting them. I get it’s their job to sell but don’t pressure your customers into something they don’t want especially when they have their mind made up already. I just wanted to upgrade my phones and leave nothing more nothing less. I’m thinking the next time I upgrade I will most definitely shop online instead.
I miss the Fairmont store, they were so nice and helpful, didn’t make me feel pressured and I was out of there in 45 minutes or less.”
“I liked Trevor alot. He was very knowledgeable and explained everything about the new phone in a way I understood very well. I enjoyed my time with him very much.”
10AM - 7PM
920 N Riverfront Dr, Mankato
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“(Translated by Google) Even though they didn't speak Spanish, they did their best to give me excellent service !!!(Original)A pesar de q no hablaban español, hicieron lo posible por darme un excelente servicio!!!”
“Salesman Nick went out of his way to get us the right phones and spent a great deal of time setting them up and transferring data from our old phones. Very seamless operation and the service was much appreciated!”
“We stopped in to Verizon today. We received great assistance from Stephen. He was professional, knowledgeable and extremely helpful. Going to Verizon has always been a bad experience in the past. This was the best service I’ve ever received from Verizon and it isn’t close.”
“Lost my phone walked in and got helped out by Amanuel. He made my process so easy and explain all the steps and terms and services. Will forsure be back to upgrade again!”
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“The lady who works here was super nice, stayed within my price range, and offered me a promotional protection case and safty screen for free since the 2nd card I planned on using didn't work at their store.”