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“I went in with my spouse to pay the remaining balance off of our phones and upgrade them, we got accessories such ans screen protectors, camera protectors and cases and I also got a new pair of air pod pros. I tried calling a few times before headed over there since I live in Fairmont to make sure they had the phone I wanted in stock and no answer, I drove over there and unfortunately they didn’t have the phone and “it could be shipped” which I could have done at home but I’m impatient and didn’t want to wait.
We get the phones and ready to pay, the manager comes up and tries to sell up protections and services we don’t want or need and tries to persuade us into getting them. I get it’s their job to sell but don’t pressure your customers into something they don’t want especially when they have their mind made up already. I just wanted to upgrade my phones and leave nothing more nothing less. I’m thinking the next time I upgrade I will most definitely shop online instead.
I miss the Fairmont store, they were so nice and helpful, didn’t make me feel pressured and I was out of there in 45 minutes or less.”
“The lady who works here was super nice, stayed within my price range, and offered me a promotional protection case and safty screen for free since the 2nd card I planned on using didn't work at their store.”
10AM - 7PM
920 N Riverfront Dr, Mankato
Mobile Phones
“Was told I had to have there stupid insurance and buy extra stuff or I couldn't get a phone. They advertise free phone I understand the service n a fee to set it up but how can a free phone cost me $250 I asked to speak to there boss and was told to get out. I don't know there name as they didn't have any tags”
“Salesman Nick went out of his way to get us the right phones and spent a great deal of time setting them up and transferring data from our old phones. Very seamless operation and the service was much appreciated!”
“We stopped in to Verizon today. We received great assistance from Stephen. He was professional, knowledgeable and extremely helpful. Going to Verizon has always been a bad experience in the past. This was the best service I’ve ever received from Verizon and it isn’t close.”
“I live in Mankato I moved here 2 years ago I'm so glad I did I went into spectrum today to get my bill paid when I realized that I needed a new phone because mines is cracked and broken I knew they had a promotion going on so I asked about what can I get a new phone for the rap named Ashmile . I believe it's how it's spelled help me in the most up customer service help I've ever experienced in all my experiences with internet and cable and cell phone.
I refer him to anyone ask for him by name. Otherwise the other gentleman was also just as helpful.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I liked Trevor alot. He was very knowledgeable and explained everything about the new phone in a way I understood very well. I enjoyed my time with him very much.”