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“The guys were excellent. They explained my options to re up on my service plan. They listened to my concerns for my electric bike. They were friendly and kind. I felt like I could trust them to do a great job servicing my electric bike. 5⭐⭐⭐⭐”
“My Hutchinson, MN bike shop recommended Freewheel Bike as a good place to start looking for new bicycling shoes (because they did not carry many) -- and it was a GREAT referral.Mike was very knowledgeable on the bio-mechanics specific to bicycle shoe fitting. I came in expecting to buy replacement shoes to accommodate my aging feet. Mike measured my feet... and steered me to a shoe insert specific to cycling and adjusted my shoes' cleat position. I felt a distinct improvement during my next spinning workout.I was VERY Pleased with the knowledgeable assistance aimed at identifying and meeting MY needs... rather than making a sale. As a result Freewheel bike is now my go to for bicycling equipment.”
“Stopped in to get my tires aired up from being deflated to fit in a bike bag and everyone was very friendly. Rode Elm Creek and thought my rear rotor was bent, swung back to TH, and Stu brought the bike back to diagnose the issue. Turns out my pads had nearly zero material left. New pads were installed for a great price and I was on my way. Big thanks to Stu and the guys for keeping my vaca rolling!!”
“Chad Henderson was incredibly helpful. He answered all my questions and gave 1st class customer service. I'm so glad I purchased my bike through Erik's. I'll hopefully get it Wednesday. The entire staff has been very knowledgeable and professional. Love the store!”
“As usual the staff were very friendly and helpful. They answered questions and adjusted a used bike so it fit me for free and I had acquired the bike from a friend .Prior to this I had brought another bike in for a “tune up” and when I rode it after that it felt like it was brand new again!”
“These guys really know how to take care of their customers. Honest, up front pricing, a wide variety of bikes, disc's, and other accessories. Really good turnaround time for service too.”
“My bike was well taken care of, and the service was friendly.When I dropped off my bike, I asked if it would be washed. I was told it would be. When I picked it up, the lower half was washed but the seat back and seat were very dirty. I was disappointed that, for the approximately 200 dollars I paid, the whole bike wasn’t clean.”
“I run a club through my university that requires canoes and Hogaard's has gone above and beyond every time we've rented from them. Even when we have an unusual request, like renting canoes in the middle of winter, they still make it work! Especially Chris and Chet who have rented us the canoes and helped to load them up, even when Chet had to help dig them out of the snow!! I highly recommend Hoigaard's to anyone looking for friendly and helpful service!”
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“Great customer service, bike care and extremely knowledgeable staff. We also greatly appreciate the fact that they looked at the bike right away and once it was determined that it was a quick fix - they fixed it right away on the spot at a very reasonable price!”