Costco Optical Department at the Maple Grove location offers a positive experience with thorough eye exams conducted by Dr. Tim Nelson and friendly, professional staff. Customers appreciate the use of state-of-the-art equipment and the department's commitment to standing behind their products and services. Many find savings by purchasing frames elsewhere and getting lenses at Costco. Some customers have noted issues with traffic flow within the store, which can be confusing and crowded, especially during busy hours. Despite these concerns, the optical department is recommended for its great prices and customer service, with staff like salesperson Claire being particularly helpful. Overall, the department maintains a strong reputation for quality eye care and value.
I described a persisting issue with my eyes to Dr. Nelson and he figured out the cause after a few tests. He corrected my prescription from a different optometrist and now I'm able to see with both eyes properly.
June 2024
A giant warehouse with whatever u need Do love it here minus all the billion people But I like the random food items u can find Staff have all been great and checkout is always fast but the parking lot is a war zone as always busy
January 2024
Tim was fantastic. I would highly recommend him to anyone!
