Public Storage in Maple Grove offers convenient storage options with free reservations and an easy online eRental process, allowing customers to skip the counter and move directly into their units. The staff, especially Jessica Wentland, receive high praise for their friendly, professional, and patient customer service. Many reviews highlight her helpfulness, multitasking skills, and genuine care, making customers feel valued. Additionally, Paul is recognized for his excellent manners, problem-solving abilities, and dedication to providing top-notch service, such as preparing units and clearing snow before customers arrive. Overall, the business is known for its personal attention and quality service, with staff members going above and beyond to ensure a positive experience. Visitors can expect a neighborhood-friendly location with attentive staff committed to customer satisfaction.
Katie is marvelous, I love the whole experience with renting a unit here. She answers my my questions instantly. I would rent 1000× with her. Public storage is awesome security is good in this location.
May 2024
The manager at this facility very welcoming and treats customer with respect. Give her a raise please
March 2024
Really great customer service Jessica was great with helping understanding online access etc . I love when ppl actually take the time to help not rush you out the door. I definitely felt like a value customer.
