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March 2024 by James Brecht
The place was magical, nice camping experience without having to worry about bears getting my food. Feb. 2024 the store is being updated and feels more open
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December 2023 by Kameran Hildreth
REI has a way of making you feel special, like you need this product, giving you super nice staff, with all the knowledge to help you make the best decisions. Plus if you're not satisfied you can return it no questions asked.
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November 2023 by Matt
This store is a straight up disappointment. It’s so small there’s really no selection and the employees, when they’re not busy socializing, have zero expertise. This store is the epitome of why online shopping is oftentimes superior to brick and mortar locations. This store is pathetic - look elsewhere.
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October 2023 by shaun G
Love the items and store personnel my review would be for the policy of rei. I accidentally bought woman’s pants on sale and tried to even exchange them for the same exact pants but in men’s and since they weren’t on sale that week they wanted me to pay 50 dollars more…I think they are the first store I ever went to that wouldn’t do an even exchange so they lost 105+ dollars I will go buy them at scheels Moosejaw Cabelas or another outdoor store that wants to accept my money
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October 2023 by Eric R
Tried on some Hokas to see what the big deal was all about. Attentive and conversational sales rep was wearing the same pair...SOLD. In fact, most of the staff we encountered on the way out gave a quick hello or made eye contact. This is what great customer service looks like.
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October 2023 by Sam Ryan
Had a great experience with the shoe wizard, Karsten. Chat with him if you’re in need of some recommendations
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October 2023 by Crystal M.
Service at REI is great. I would say they have a variety of items. I have had many purchases over the last year but still have not committed to joining the co-op, hard to spend extra 30.00 on top of expensive purchase. Pricing is on the high side but it seems the quality is good.
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September 2023 by Kyle Andeson
Browsing thru my ONCE favorite sporting goods store and noticed about half of their bikes were E-bikes.For a store that takes pride in promoting the Great Outdoors, and saving the environment, I have to ask how they can justify moving from all human powered bikes to about half of them now being electric powered. This can't help the environment!Oh, yeh, it's the bottom line. Money (i.e. profit) still trumps everything else. Thanks, REI, for reminding us leftist ideology and hypocrisy go hand-in-hand.I guess that's why I only browse in your store now to pass time while my wife shops for shoes and home goods.
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June 2023 by roxanne cruciani
I needed to buy some new high quality Footwear so I came to REI. Ben, my salesperson was extremely helpful in explaining all the benefits of the different shoes that I tried on. Great experience!
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June 2023 by George Allen
Been standing in the shoe department hoping someone might help me or even greet me for over 15 minutes. Disappointing; I used to love shopping here.
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May 2023 by Janine Benner
Aaron got me signed up with the coop today and I couldn't be more ecstatic. Best cashier award :)
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May 2023 by Kalen Stoneking
This location focuses primarily on apparel. If you're looking for gear, I'd recommend heading to the Bloomington store.
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April 2023 by Bryan Blumenschein
It's REI, not a flagship store - if your looking for that Bloomington is the place to goThis store gotten more clothes and less gear over the years, but still have plenty of gizmos and gadgets to get you out and about.Staff is friendly, and the store is clean!
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April 2023 by Bryan B
It's REI, not a flagship store - if your looking for that Bloomington is the place to goThis store gotten more clothes and less gear over the years, but still have plenty of gizmos and gadgets to get you out and about.Staff is friendly, and the store is clean!
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March 2023 by Austin Duke
I appreciated the customer service and staff interaction. Brought my two rowdy kids and the staff were super friendly and engaged with them while we browsed.
