REI is a place for outdoor adventure, whether someone is new or a seasoned pro. The store offers quality outdoor gear and its own award-winning brand, backed by a satisfaction guarantee. Customers report excellent service, with staff who go above and beyond. The bike shop provides quick, thorough repairs and helpful advice without upselling. Employees are described as great, patient, and dedicated to finding the perfect fit for items like trail runners and multi-day backpacks. The store environment is noted as magical for camping and feels open. Some customers wish for deals with fewer restrictions on products. Overall, it is a place where the team shares enthusiasm for the outdoors and its products.
Staff eas very helpful and knowledgeable. They were a great help when trying to decide on jacket and shoe options.
August 2026
Lenny and William were 10/10 in helping us get materials for new tires and tubes/brake pads/brake housing and cables and teaching us (my husband) how to DIY. Very grateful for their patience and customer service. Will be back for future needs! Everyone at this REI has been super helpful and has gotten our questions answered.
July 2026
Very helpful, educational and great deals. The staff were very friendly, interested in what I have planned and accommodating with their time. 5/5 Highly Recommend.
