-
April 2023 by Elaine Sweeney
The dresses were pretty but the sizes didn’t go above a 4. There were no plus size options and the service wasn’t very good. No one helped us or even talked to us at all. Not a good experience prom dress shopping for the first time.
-
April 2023 by Alissa Barthel
Took my daughter here for a prom dress. We bailed after 20 mins! Staff seemed snotty, and the dresses my daughter tried on were ripped and damaged. With some price tags up around $700, I'd expect way better quality. Will not return to this overpriced, low quality place. Much better experience at David's Bridal! Rubi Jubi is basically Toddlers and Tiaras vibes with a snotty pageant feel and dance costume quality.
-
April 2023 by Big Momma
We purchased a 350$ dress. They had to order it because the in store one was in pretty rough shape. The dress has a extra piece of fabric leading to a hole. I requested a refund and I was told the dress was inspected and signed off by an employee and I waited too long to bring it to her attention. So the no refund policy definitely stands, as stated they won't refund even if it comes damaged. DONT GIVE YOUR MONEY TO HEARTLESS OWNERS Cari is a despicable human being taking people's money and not providing un damaged goods or refunding for her damaged goods. I feel she is a disgrace as a business owner.
-
April 2023 by Connie Barthel
Staff is not invested in assisting customers or really caring at all. Granddaughter tried on 4 dresses... three of them had rips in them, and one had a broken zipper. Terrible quality! Way overpriced!! No desire to ever return.
-
March 2023 by Aileen Sánchez
Update: I spoke with the owner and she is correcting the situation with her staff. She offered to have us work with her directly, too. The dresses are beautiful, regular prices, and the location is nice. I feel better about it so I’m changing it to 3 stars.Original review: 1 star. The staff was extremely rude, bordering on discriminatory. I’m happy to share details with the store owner.
-
March 2023 by Valerie Kontz
They don't have a good selection for size 14 and up on prom dresses. Not every girl is small and skinny! Was very disappointed in this store!
-
February 2023 by V Harrison
Dressing room wasn’t ready until 15 minutes after our appointment start time. No real help was provided by staff, but don’t worry, they were right on it to give a 15 minute warning for our appointment ending time coming up. Got no information about purchasing and merchandise size availability. Everyone working practically ignored us the entire time. Felt like the employees assumed we weren’t legitimate shoppers and treated us as such. For a first time prom dress shopping experience I was trying to share with my daughter, it really let us down.
-
February 2023 by Tara Webster
I got my junior year prom dress here, and LOVED the help I got from the employees and the overall dress selection. I think the girl that helped me was Maddy? She was very knowledgeable about the dresses and fit, and made the process easy! 10/10 recommend.
-
February 2023 by Emma Bratland
I love rubi jubi so so much! I’ve bought all my homecoming and prom dresses here and Cari is so helpful and nice!
-
November 2022 by emma
Love love love. I got my Junior Prom, Senior Prom, and Senior Winter Formal dress from here and LOVED them. An amazing experience. Definitely worth checking out!
-
September 2022 by Lauren Rose
do not go here if your above a size 10. especially not for short dresses. they have like only 3 sizes of each dress to try on. not size inclusive
-
May 2022 by Crystal Johnson
I want to personally thank you for carrying flattering women’s size dresses at your store. Your associates had an excellent knowledge base of what they had available in cut, fit & sizes. They were patient and sweet. As a result, we found the perfect dress. It shipped quickly to the store with plenty of time for alterations.I could tell my daughter truly felt beautiful at prom; a hard feat with any teenager but especially one that doesn’t fit into just any dress. The crowd literally gasped and awed when she stepped out from behind the curtain at her high school’s grand march. Thank you, thank you, thank you!
-
May 2022 by Angelina Amerigo
Absolutely love Rubi Jubi! They have dresses for every occasion with a few of their top brands being AlyceParis, Jovani, SherriHill, and MORE! All dresses are nicely organized and sorted by color which makes it easy to go in and search for what you're looking for. Next time you need a dress, be sure to check this place out! (:
-
May 2022 by Faith Her
Very very poor costumer service. When we came in no one greeted us. Dress shops are supposed to be a place where you feel beautiful. Yet I felt very insecure because of the unwelcoming environment. The dresses had a lack of variation in sizes and the dresses looked second hand. Will not be coming back again.
-
April 2022 by Carly Ogdahl
Absolutely perfect experience at Rubi Jubi!We were greeted right away by Kelsey, she was sweet and friendly. She explained the process and the way the dresses are organized.My daughter found a few and started trying them on. I asked Cari for a little help with deciding and she went above and beyond to assist us. It was truly a great experience & they have a fantastic selection of prom dresses. All in all I felt the prices were great and I found value in the shopping experience. Highly recommend booking an appointment for your special occasion. Thank you ladies!
