“I have business mailbox at this store love it. All the employees are nice and so helpful, and I needed help especially today with an Amazon return, and Ranier helped me so quickly and with a smile. I'm so grateful. Thank you Ranier and UPS Store of Maple Grove.”
“A week ago a former employee of mine took upon themselves while ownership was away at a memorial to book freight with King Solutions and give to a different company (not giving it to B and W truck ) and of course without King Solutions brokers knowledge neither . Luckily for King Solutions , they have Jake Hanson as an employee who was able to calmly collect info when the other driver contacted him for payment . When I (owner of BandW) arrived I was notified by my factoring company that we have a serious report . Employee “D” was terminated right away due to his unauthorized use of our mc to double broker . The incident resulted in B and W receiving a Freight Guard report for re brokering freight . A report that surely closes the carriers doors it’s attached to . Over 10 years of clean and honest trucking and we get a report due to a crook. But after speaking with Jake Hanson who evaluated the whole situation, we were lucky this young man was able to extend us another chance and DELETED the report. Jake basically saved our carrier from closing down. We encourage him to look into our mc later on so he can see his decision was the correct one. Thank you Jake Hanson. You are what the trucking industry needs . God bless !”
“This is a really fast, efficient, and informative post office! Jodie is especially kind and quick. I did have to wait in a line but the attendants worked as hard as possible to get people moving, and it only took 10 minutes in what would have been a 30 min line at other locations. Thanks Jodie!”
“I was in a bind this morning, realizing I needed to print something without any time to spare. The employees were incredibly friendly and helpful- saved the day!”
“Let me start by saying; I DONT do business with any company that uses any other package delivery service. FedEx is the most UNRELIABLE service in the entire industry, and USPS is just plain SLOW.. UPS is always on time, courteous, and just flat out “THE BEST IN THE BUSINESS!” FedEx for example, has always without reason rescheduled my package delivery for either the next business day or if the package is scheduled for a Friday, it’s rescheduled to the following business day which is usually a Monday or Tuesday even though their tracking information shows out for delivery or scheduled delivery on the day it’s expected. Trust me when I tell you; ONLY USE COMPANIES who DELIVER WITH UPS for guaranteed ON TIME DELIVERY, package care, courteous drivers, and 99 times out of 100 will either be free shipping or MUCH cheaper than the other carriers with the piece of mind of on time scheduled delivery, damage free parcels, and is always placed in a secure location visually away from package pirates.”
“Delightful, efficient, and such friendly service. I hadn't expected my package to be available already, it had arrived there only a few minutes earlier, but it was located in seconds.”
“Erica’s customer service is exceptional. She went above and beyond to make sure we were happy with our purchase. Highly recommend and would do business in the future. Thanks!”