Wings Credit Union's new Maple Grove branch offers a modern banking experience with plenty of parking and outside drive-up tellers. Instead of traditional in-person tellers, members can use PTM tellers that provide live video chats with personal tellers, though some find them a bit close together. The branch features a clean, nice building and secure parking. While the absence of in-house tellers may be a drawback for those preferring face-to-face interactions, the video units also serve as ATMs, adding convenience. Members appreciate the strong security measures, quick notifications of suspicious activity, and overall positive service. Many have had excellent experiences, especially when seeking help with loans, safe deposit boxes, or notary services. Customers have praised staff members, highlighting their helpfulness and knowledge. Overall, Wings Credit Union is regarded as a secure and friendly financial institution, with members confident in its security and pleased with the quality of service provided.
Super happy with this branch. When I had an issue bank employee was very Helpful and was able to resolve it.
June 2024
Wings Credit Union is a great company to work with. Tim Hall is a fantastic, extremely responsive and supportive mortgage loan officer. Wings has branches in Minnesota and Wisconsin as well. Highly recommend speaking to Tim while making decisions on home mortgages & other loan products.
April 2024
Walk in & find a vacant desk right inside the door. Now-for more efficient service-you talk to the PTM (Personal Teller Machine). The PTMs seem close together to me. There are LIVE bankers on staff who will assist with loans, safe deposit boxes, cashiers checks, foreign currency orders, and notary functions.
