Harbor Freight Tools is known as America's #1 Tool Store with over 1500 locations nationwide. It offers a wide range of tools and equipment, including automotive, air and power tools, storage, outdoor power equipment, generators, welding supplies, shop equipment, and hand tools, all at affordable prices. Customers appreciate the store's extensive selection and value, making it a popular choice for various projects. Many reviews highlight helpful staff and good customer service, with employees often assisting customers in finding products, even if sometimes the inventory information on the website is not exactly where expected. Customers have noted that the store generally has items in stock, though occasionally they need to look around or ask for help. The store’s app and staff can guide customers, but at times, assistance might be limited or staff may be unavailable. While most experiences are positive, some reviews mention moments of poor customer service, such as an unfriendly manager or rude employees. Despite these issues, many customers find the staff friendly and willing to help, especially when seeking specific or small items. Overall, Harbor Freight offers a large variety of tools and supplies for less, making it a convenient and popular destination for tool needs.
As a first time homeowner, the staff at this store is amazing and helpful. Their team members are always ready to help and provide knowledge into DIY home projects. My go to store for tools!
January 2026
This establishment offers an exceptional selection of tools, and its staff is both knowledgeable and accommodating. They provided assistance in locating an item online and extended their support by helping with the loading process.
December 2025
Sadly they didn't have item I was looking for. But the guy on the floor was very helpful looking and even made a couple of suggestions on where to look elsewhere. I'll be back because of the staff.
