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August 2025 by Paaj Vaaj
Don’t trust what the employees say, there was a few times where we stopped by after 6pm to refill our propanes. The employees always make excuses, such as they closed the main pipe and cannot refill for the remaining night but the store doesn’t close until 8pm. The next morning, we went to refill our propane and the morning shift employee said that the night shift just doesn’t want to refill so they make excuses. Services are horrible.
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July 2025 by A. M.
Returned a small trailer here after a move. The guy did the job but seemed mad. Barely said hello even after I did, then unhooked the trailer and disappeared. I left, but wasn’t sure if there was paperwork or anything since I don’t rent a trailer every day. Probably wouldn’t rent from this location just based on the lack of professionalism.
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July 2025 by Robert Scruggs
I was quite pleased with the service I received today. The employees I interacted with were on their A game, and I will be back next time I need a trailer.
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July 2025 by chad bergmann
Do not have reserved equipment. Offers on alternative
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June 2025 by David Sullivan`
If you must rent from here, come as early as possible. They do not care that you had a guaranteed reservation for a truck at 11AM. They operate on a first come, first serve basis, in spite of what the corporate UHaul website would have you believe. People were told that if they didn't have a reservation more than three weeks in advance, they wouldn't get what they reserved. I don't see why a reservation a month out would be ignored any less than one two weeks out, ya know?
This place is busy right out the gate, and they seem to have a pretty good stock of trucks in the morning. I have no idea if that holds up as a rule. For context, I walked in the door a few minutes after 9 and there were 5 people ahead of me.
If you think you'll get faster service with online check-in, don't bother. Saw two guys turned away and told to wait in line even though there were confirmations that equipment was ready. Maybe that had to do with the fact that it was still early in the morning, but I doubt it.
Seems like a total disconnect between UHaul corporate and this location. My personal experience was good enough as I got the truck I wanted and got out of Dodge. So glad in hindsight that I changed my reservation to 9AM. They likely wouldn't have had 10FT trucks by 11 based on the size of line I was in.
Again, if you want to rent here, come early in the day, have a reservation, wait in line, and hope that the moving gods smile on your plans to rent whatever size UHual you want.
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June 2025 by David Cremers
Erica was extremely helpful! Thanks for the great customer service! She was very accommodating, friendly and efficient.
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June 2025 by Top Flight Transportation Services LLC
There’s a lot of inconvenience with this location and their trucks are vandalized by having graffiti on them, there is no security to watch for any vandalism or theft.
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June 2025 by Amanuel Zewdie
I went in person to make a moving truck reservation and they guaranteed they'd have it ready both verbally and in writing. I went there a few days later at the scheduled time and they said they don't have any trucks available. The representative went further and said it was my fault for not making the reservation weeks/months in advance. The manager said I was out of luck and to move along. I don't understand why they accept reservations if they can't honor them. Their website is just as bad and falsely says they have numerous available trucks at other locations just to have an agent call the next day to say they cancelled the reservation because it was inaccurate. Don't waste your time with this company.
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May 2025 by Angela Martini (Noney)
Fast, easy, quick, convenient, friendly and affordable! Stellar owner and employees! Thank you guys for helping me out so my move could go so smoothly today, you're the best. I'll be back for sure.
Angela Martini
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May 2025 by Mike Bliss
Easy process and truck was much better than expected on a 1700 miles cross country trip!
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May 2025 by Tom Loughrey
Gate was broken.. staff helped out greatly...my unit will be for rent soon
Cheap in town storage. Thanks
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April 2025 by Edward Charfauros
Returned the trailer on time on Easter Sunday morning before 12 noon and was respectfully served! Wait time was as expected with just one employee at the counter and the second coming and going assisting other customers. The property was clean and spacious. The one star is in regard to the fact that the store called me 5 hours later looking for the trailer. The employee who assisted me at the counter unhitched the trailer as he said he would, but clearly didn't close me out of the system. It appears that I didn't turn the trailer in at all, but the security cameras reveal otherwise for as long as I was waiting in line! This experience ruined my Easter Sunday and my sleep tonight!
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April 2025 by Michael Ngugi
Every time I deal with you guys, you do it in a way that is stress and hustle free. What a customer care!
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March 2025 by Michelle
We had to wait in a long line on a Saturday to return our U-Haul. Then there was some sort of video that we had to comply with to return the U-Haul however we did not do that because it involved taking pictures of the U-Haul and a lot of other things and we had left the truck there before seeing the video.. It would have been great if u-haul would have let us know this beforehand so we could have done this earlier. So we just dropped off the truck and had to wait in a really long line to return it.
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March 2025 by Jodie Nelson
Staff was friendly and efficient. Pickup and drop off went very smoothly. Would definitely recommend.
