The Bike Shop provides excellent, knowledgeable service for both traditional and e-bikes. Customers report the staff is professional, patient, friendly, and very helpful, making buying a bike easy and providing expert repairs. The service is efficient with clear communication and reasonable turnaround times. The shop fixes bikes right, with one customer noting the quality of work was better than when their bike was new. They handle everything from complex e-bike drive hub replacements to free repairs for damage from incidents like a bike falling from a rack. The shop has a ton of selection, carrying brands like Trek and Haro, and also sells e-bikes, roller blades, and other items. The workspace is open and visible, and the environment is customer-friendly with convenient features like a door stopper for easy entry.
Chad, Cody and the rest of the staff make buying a bike easy. They're knowledgeable, patient and are quick to help recommend the right bike options. A+
July 2024
Every time I have been at the Bike Shop in Marshall, Minn., I have had nothing but great service, including the time we had a faulty bike rack. My wife's bike fell off, which isn't a good thing for a bike when going 60 miles per hour. It needed repair, which the bike shop did for free, and they replaced the bike rack.
October 2023
There is a ton of selection they have Trek, Haro and a lot of other great brands. They also sell e-bikes, roller blades and a lot of other very cool things and when I went there to get parts for my bike all the employees were very nice, friendly and supper helpful but the important thing is I got my bike fixed.
