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“I had a rear end collision with my 2025 Honda CRV. Tyler Fandrich and Jeff Wankel at State Farm have been fantastic! First time I am dealing with car repair and car rental and they have helped me navigate this crazy situation wonderfully. I am very grateful for their assistance.”
“I want to personally thank Taylor, I had almost forgotten that my renewal was due with my current insurance until Taylor left me a voicemail. Quoting me a new quote since the last time we had spoken earlier this year. He remembered our last conversation and followed up even 6-7 months later. If it wasn’t for Taylor I would’ve forgotten about my renewal and paid a lot more than what Taylor was able to offer through State Farm. For that I am grateful because in this economy every dollar counts. Thank you so much Taylor for the follow up and for saving me some money. I would highly recommend him if you are thinking about switching insurances :)”
“I have dealt with Amanda Riddle at the Shane Mason office as well as Sarah Logan, and have appreciated their kind and pleasant assistance whenever I have needed it.”
“It was quick and easy to switch my auto and my house insurance over. It took a matter of minutes. I highly recommend everyone at this company. Thank you for all your help”
“I worked with Kelly and she was fantastic - she was able to save me a bunch of money on car insurance, home insurance and an umbrella policy and made the whole process extremely easy and was very pleasant to work with.”
“Tom and Lisa were very helpful and efficient as we switched our insurance to a new company at same time we were purchasing a new car. I appreciate all their friendly service.”
“Jerry was a great help, he was able to get my quote down a great amount! I’m very satisfied with my agent and this insurance company! Jerry is the best! He always figures out the problem and gets answers asap! I definitely 10/10 recommend!”
“I have had this insurance with the Jacob group for my entire adult life. Obviously personnel have changed, but I have always had excellent service. The few claims I have had were handled quickly and fairly. I highly recommend this group for any insurance needs! Patience Gall”
“We've been with travelers for over 5 years now and while we've had minimal issues with them. The issues included were getting a new debit card and they messed up on their end so we were behind in payment and had to pay extra every month it was inconvenient but worked out in the end. That was a couple of years ago. Since then they have found us immaculate savings on car insurance! They have been very good to us over the years and I feel like we've created a friendship. I enjoy speaking with Charmaine. We get extra bonuses for being with them so long. It's very beneficial. They are lovely to their clients and help with whatever is needed. I would recommend them to anyone absolutely!”
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“Garrett and his team has always been there for me. No matter how small a question to helping through a claim, I couldn't have asked for better customer service. When asked if could lower premiums, make recommendations that could save my expenses. It is a team I can trust.”