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January 2024 by Samantha hauser-johnson
After 35 years of shopping at Ampersand, buying countless gifts, I will never return.The service from the staff and manager were quite brusque. Totally non-flexible. I purchased a gift that was a promotion at Ampersand was not wanted by my father. I brought it back for an exchange and was categorically denied. No return no exchange on sale merchandise (new in original packaging with receipt). I would never have purchased this if I knew it couldn’t be returned or exchanged. Buyer beware at Ampsersand. Customer service was the worst! I will share this story with my alerting them to the decline of Ampersand. Sad to post this review.
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December 2023 by Flambo99 Boss
Snotty workers!
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October 2023 by renee milberger
Was in the store today. Politely asked an employee whether they carried a certain item. She didn’t turn around to speak to me and her response was just a rude “no”. Stopped shopping in there. Won’t be back.
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September 2023 by Paul Molling
This is a delightful store. You can find pretty much anything for greeting cards candles high-end luxury home scents and very tasteful holiday themed decor.
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April 2023 by Alex Bowles
Some great products in this store but I won't be going back. Visited the store for the first time on a Saturday and had already picked up some items to purchase, when a staff member said very abruptly that they would be closing in 5 minutes. This felt quite rude and not exactly customer friendly. I was still picking out items to purchase and my partner was meeting me there to help choose some items. He was held up in a nearby store in line to check out and I explained this to the staff member. She just asked which store and then walked off. So I quickly finished up, then she spent time finding someone to do the check out- despite no other customers being served. I left with a feeling that their closing on the dot was far more important than me spending more money in their store. None of the sales people seemed at all friendly - very negative experience overall.
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February 2023 by Minnie K
Lovely store but please, please, please get rid of your plastic bags!
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December 2022 by Iris Hofmann
Although expensive, very well stocked with excellent quality merchandise
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November 2022 by Sue Neufeld
Exquisite shop, full of wonderful gift ideas for someone special, or for yourself! Wedding registry is also offered. Salespeople are so helpful, kind and pleasant. It's always a treat to shop!
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November 2022 by Rob Clucas
Home furnishings, holiday decor, and eclectic serving sets. We found some fun holiday cards.
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November 2022 by cheryl b.
My $325.00serving tray stained. From cheese. They won't refund me. used twice. Shameful. It was all white and now has fatty stains.
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September 2022 by thistlejoy
The contents of this store is absolutely gorgeous! The sales people are so rude and arrogant! As a customer who actually purchases here, the sales people need to to provide a higher quality level of service given the price point of this store. Adjust your attitudes ladies! It’s not hard to be kind as transaction time is minimal.
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April 2022 by Annie Eckelberg
Worst customer service I’ve every had - so rude. I have bought from this store previously, but I’m I am sorely disappointed with the lack of empathy from the staff. The store in the Galleria is jam packed with stuff and is in need of a dire upgrade.
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November 2021 by Dan Pierson
Fun store with lots of great gift options
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July 2021 by Logan M-C
You can tell the staff enjoys their job
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March 2021 by BENJ WINN
Excellent variety of options and reasonably priced
