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March 2025 by Jesse Langanki
THEY REFUSE TO CLOSE CDs OVER THE PHONE. WHAT A JOKE OF A BANK.
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April 2022 by LifeWithAngie 1
They’re all nice and polite
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April 2021 by Fatou Minteh
They have horrible service. I’m not banking with them anymore
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April 2021 by Kris Erdahl
Good experiences here. Helps to have an appointment to see a banker - necessary on a Saturday.
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September 2019 by Sea Cucumber
Very rude, called in this morning (first time I've ever had contact with this bank), only to have the representative shut down my question, leaving me to awkwardly hang up.
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July 2019 by SJ SW
Very rude, called in this morning (first time I've ever had contact with this bank), only to have the representative shut down my question, leaving me to awkwardly hang up.
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April 2019 by LeAnn Lyon
Had a great experience. Short wait when I needed to work with someone directly, and Morgaine was delightful to work with. Took care of what I needed and asked questions to find out other ways they can help. Best of all, we got an amazingly quick reply to an inquiry and I was out the door and on my way saving a LOT in the future. Thank you!
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November 2018 by Renee C.
I have heard many things about this bank's unethical loan practices and now I have seen them for myself. Avoid this bank at all cost. Associated Bank services my mortgage loan. This year I wanted to prepay my taxes. I called their loan department to find out if they would suspend my impounds for the year if I prepaid or what I needed to do. I was advised that I would have to continue my impounds but that after the dates the mortgage installments were due they would confirm they were paid and then send me my refund for the overages. They did this after my May installment. After my Oct tax payment date I called Associated Loan services where I was told they no longer will send the overages I will have to wait until next May. That gives them my money for 18 months. This is not what they told me when I made my initial call. They can confirm that my taxes are paid. They can confirm that they have all that money in my escrow account as an overage. They originally told me they would refund after confirmation of tax payment and now they will not release my funds.
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June 2018 by Bill Corrigan
I went in and made a very large deposit - on the deposit slip i wrote in 100|00 (the line was on the slip. He said "so you want $10.00 back". I said look at the number of zeroes - no I want $100.00 back.
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November 2017 by Time_to_Review
Wait 10 minutes in a drive through because staff was munching on some nuts and wouldn't look behind him. I can never trust that they have counted my money correctly, I end up leaving with more money than I requested or not enough. It's happened at least 9 times and I've only been banking with them for a year. High turn around rate. I personally would never bank with them but my job does so I'm there on a daily basis.
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November 2016 by Lynda Tuttle
I used to love this bank until all of the women left (apparently at the same time.). Now this branch is run by men who seem to be in over their head. In the past two months I have walked out countless times as the wait was far too long for the few customers at the bank. No longer speedy service, plus I get the "creeps" when I walk in as it just seems like something "fishy" is going on. I am leaving this bank in the next couple of weeks.
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September 2016 by Jared Kingry
These bankers are super nice.
