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July 2023 by Saran Manandhar
We went to this branch about 2 months ago to open up account for my spouse. Within minutes we were greeted by the Branch Mananger, Ronke Oyinloye. She helped us open checking account not only for my spouse but also for me in a very short period of time. She was super nice to us and very knowledgeable, guided us about different products that the bank was offering and explained about everything that we needed to know. We were very lucky to have her on that day.I wanted to give 5 stars review to this branch but because of the bank's policy, I had to deduct a star because of 2 things:1. When opening account, we have to deposit a min balance and for that, the bank couldn't use our debit cards from other banks to deposit the funds. (Only cash was accepted)2. We had to use an atm that was in the branch and the fees were a bit high like $4. (plus the existing bank charged us for some other fees).Apart from this, all the staffs seemed very nice.
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March 2023 by Man vs Wolf
Racist tellers absolutely unbelievable.
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November 2021 by Jeremiah Buswell
Super rude over the phone but atleast they awnsered my question.
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December 2020 by S Dodge
This bank has terrible service (except for 2 of the tellers, one who already quit), they charge insane rates (+2% compared to other banks) for home mortgages and commercial loans, and they are generally useless. There is constant turnover in bankers at my branch because the employees hate working there. The ones who stay can’t get jobs at better banks.
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October 2020 by Lizbeth Sanchez
If I can put a zero I would. They are not helpful at all the manager is races and not helpful at all. They made a big deal when I try cashing a check from my husband company. Never will go back again.
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November 2018 by Renee C.
I have heard many things about this bank's unethical loan practices and now I have seen them for myself. Avoid this bank at all cost. Associated Bank services my mortgage loan. This year I wanted to prepay my taxes. I called their loan department to find out if they would suspend my impounds for the year if I prepaid or what I needed to do. I was advised that I would have to continue my impounds but that after the dates the mortgage installments were due they would confirm they were paid and then send me my refund for the overages. They did this after my May installment. After my Oct tax payment date I called Associated Loan services where I was told they no longer will send the overages I will have to wait until next May. That gives them my money for 18 months. This is not what they told me when I made my initial call. They can confirm that my taxes are paid. They can confirm that they have all that money in my escrow account as an overage. They originally told me they would refund after confirmation of tax payment and now they will not release my funds.
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November 2018 by Rebecca Lubecki
The friendliest customer service! You’re also able to quick get in and out with what you need.
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November 2018 by C Anderson
BASICALLY THEY DID A UPGRADE TO SYSTEM AND I HAD NO ACESS TO THE ACCOUNT AND THEN RAN UP A BUNCH OF FEES AND LEFT ME RESPSONSIBLE FOR THEM . 300 .00 WORTH TO BE EXACT GOOD PEOPLE HORRIBLE SERVICE AN UNCESSCARY FEES .. WILL DEFINITLEY BE RELOCATING
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November 2018 by Beliyu Bonse
Customer service very beautiful
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April 2017 by Mike Mike
Great community bank.
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April 2016 by Jason Suess
I don't have a account there but I had some checks to cash! Friendliest bank I've ever been into!! Keep up the great work! Awesome staff!! If I wasn't moving out of state i'd open an account there!!
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March 2016 by Gail Grabow
I agree with Charles Robison. This branch is run by really nice people -Habtamu and everyone else who works there.
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December 2015 by Charles Robison
I also have only the best to say about Habtamu and all the bankers at this branch! They are simply the best, always helpful and friendly.
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February 2014 by Austin White-Pentony
The branch manager, Habtamu, and the reset of the tellers are extremely friendly and helpful. Great location to bank at.
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December 2013 by Michael J.
Worst service ever. 10 people in line. Plenty of staff, only 2 out of 6 Windows open. Need I say any more? Worse than going to the dmv.
