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March 2025 by Marlon Chopra
I went in to purchase two wiper blades. I found my sizes and saw there was an “earn $15 reward when purchasing *specific rainx wiper* blade”. I picked those two that were listed.
When I went to check out and had to wait for the associate as they were on their phone, not paying attention. When he noticed me I went up.
I asked the associate how the $15 reward works with these wipers. He said, “I don’t know.” I asked what he meant. He said he didn’t know. I explained there was a tag that says “earn $15 reward on specific wipers, how does it work?” He again said, “I don’t know.”
I asked if there was someone we could ask and he pointed to the manager. I asked if I had to ask the manager or could he? He said, “I don’t know man, I just work here”.
I asked for clarification that I had to go get the manager for a simple question and he wouldn’t being doing that? “I don’t know man.”
I tried to show him the tag and he refused to follow me.
The manager came over, said “it says it right there on the tag”.
I put the wipers back and left.
I usually have mediocre service at this AutoZone as I come in here fairly often. But it’s whatever. However, this was beyond ridiculous. I’ll be buying online from RockAuto or driving out of my way to OReilly now instead of walking two blocks to this store.
I’ve never walked out of a store before, especially an auto parts store. This was wildly ridiculous.
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February 2025 by Emily Joy
Jose helped me replace my dead car battery tonight in the bitter cold without complaint! It was very difficult on my old Land Rover and I was very distressed. He put me at ease and sold me the best product at a decent price. Highly recommend, Thank you Jose!
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February 2025 by Teman Miller
AutoZone sold me a faulty battery, which caused me to have to pay to have my car jumped and taken to a mechanic who installed a new battery. When I went to return the bad battery, they told me they were only able to do “warranty exchanges”. I now have a useless new battery from AutoZone and I’m nearly $700 in the hole because of a crappy battery they sold me.
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January 2025 by Mike Peterson
I went there to replace a battery The staff helped put it in. Big thanks to Mike and the young ladies that work there.
It helped restore my faith in Lake St
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January 2025 by Douglas Dorson
They were great helping me with my dead battery and installed a new after checking the old one. Service was excellent
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January 2025 by Daphne Walker
Did not get help
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January 2025 by Griffin Streed
Jacob and Jose were super patient and helpful while helping me despite it being less than 10° outside.
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January 2025 by Gary Percival
They have a lot of different windshield wipers and i found the perfect ones for my car and one of the workers even put them on for me. Great place.
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December 2024 by Zarif K
The team here is really helpful, and they clearly committed to keeping their customers satisfied. I was impressed in their effort when they helped with a warranty issue.
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December 2024 by Jervonne Gibson
Ordered a head lamp for pickup from here and wait and hour and a half to go pick it up when I did they told me they were just about to cancel it since they didn’t have it yet the website said they had 2 need to do better
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November 2024 by Sheena Sims
This review is for Michael! Thank you for helping me with the antifreezer you were very helpful very memorable thank you. He made my weekend
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October 2024 by Brandon Lafferty
Needed a new battery and they threw in an installation for free. Miguel was great and helped deal with my neglected battery terminals and installed the new battery. Very helpful and I'd recommend to anyone.
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September 2024 by Karen Hansen
I was there today and was very happy with the customer care that the team was providingto everone there. The store was busy and yet Thomas K helped me with patience and expertise. I highly recommend the team at this Autozone.
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September 2024 by Deion Sweat
Carl N was an amazing help and the best experience I’ve ever seen.
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August 2024 by Paul Economon
Very nice and helpful employees.
