-
November 2023 by logan robertson
Fast and efficient tow to a local mechanic. AAA paid for it so no idea how they are price wise, but everything went fine on my end.Edit: Took two stars off because the tow guy forgot to leave my car locked when he left it at the mechanics and it got broken into overnight.Service: Car towing
-
October 2023 by Nathan
A car side swiped me in the middle of the night. First thing in the morning, I was hoping to get a tow. Grant S. was quick to the location and assisted me with a tow to a nearby repair shop. He was honest, kind, and efficient. Incredible customer service and a clear drive to move up in the tow trucking industry, Grant went above and beyond my expectations and was incredibly informative as well about the situation.Service: Car towing
-
October 2023 by Haley Cullen
Bobby and Steve's has consistently made me feel comfortable and they always have the best service!!!! I never worry about sounding dumb asking car questions and they always make sure to go over any and all options depending what's going on with your car. I will never go anywhere else for car help!
-
October 2023 by Thomas MacIver
Grant my tow truck driver provided excellent service and skillfully saved my vehicle from any additional damage. Providing friendly, knowledgeable, & professional service. Thank you Bobby & Steve’s!
-
September 2023 by Janice Douglas
I got a flat on the road. Drove the "donut" to B & S to get a new tire, and have them mount it, etc. No appointment was no problem. I walked about 5 blks, ate lunch, and they were done before I returned. Customer service ??. So lucky I was near a B & S's.Service: Auto tire replacement
-
August 2023 by Emily Meyer
I was here a year ago for an oil change. After the service was complete, I was informed I urgently needed new brakes and I had a massive leak which was going to mess up my engine if I didn't fix it immediately. They wanted me to pay between $2,500-$3,000 for these issues. (I am not sure the exact amount).This seemed fishy to me, especially because the man telling me this had just told the lady before me something similar. As a young girl with an expensive car, I felt I was being taken advantage of and opted not to do it. I told him I would get it checked out by my dealership where I have a warranty, to which he very strongly urged me to only get it fixed with him. This was also odd to me. I have had other oil changes since then with no issue. A year later, I just got my oil changed again today at the dealership. I have at least 7-10,000 miles left on my brakes and still no mystery leak. I am posting this as a warning to young women who came in here alone. Nobody should have to overpay for made up issues.
-
August 2023 by Gabby OK
My car broke down around 7am on the 494. I spoke with Katie and explained what happened. She was very helpful and provided a price quote. Grant arrived within 20 minutes with the tow truck. Having your car break down in your way to work is never fun, but they made the process easy. Thank you for the great customer service during a stressful situation!!
-
August 2023 by Lindsey Cooper
Super fast response time and even faster time to change my tire. Agent was informative and patient with my questions. He provided information that was helpful for me to get my tire fixed. Highly recommend.Service: Tires
-
August 2023 by Jessica Ranes
I’ve used Bobby and Steve’s Auto World to tow my car a few times and they have been absolutely fantastic every time. A huge thanks to Grant (who has helped me out more than once)! From scheduling, dispatch, and the actual tow, everyone is extremely kind and makes the best of having to deal with a malfunctioning car. I highly recommend!
-
August 2023 by Raven Bailey
The driver was helpful, polite, and seem genuinely happy. My concern was I saw him driving down the street at Well over the posted speed limit on a residential street with that truck. It was actually startling how fast he was going. So would hope that could change. Otherwise, the service was excellent.
-
August 2023 by Oscar Shulman
I’m very skeptical with auto shops with all the dishonestly about what really needs to be done and sneaking extra services to your car in without you knowing. Bobby and Steve’s doesn’t do that. If there is anything that might cost more they talk to you before hand. Fast and quick service and overall great experience the past years! Finally time to leave a positive reviewServices: Tires
-
August 2023 by Aaron Spiegle
Got towed by Bobby & Steve's through my AAA membership and the driver that helped me was super friendly and informative. Grateful for their service. Came faster than AAA said they would too.
-
August 2023 by mica dillard
This location charged me for a flatbed tow and did not send a flat bed for $156 dollars. The initial receipt only stated the price I paid and not the type of vehicle or milage I was being charged for. When I questioned the driver about the vehicle they were using to tow my vehicle I was told all the vehicles flat bed or not “ do the same thing” . I was charged for a service vehicle that I did not receive. When I asked for a price adjustment and to speak to a manager. I was told by “ Katie” that she was both the dispatcher and the manager and that I should take my issue up with AAA. I have used this service 6 different times with this company and would not recommend the Paul’s location on Nicollet.Service: Car towing
-
August 2023 by Madeline S.
When my car got towed, I asked if there was any other way to prove ownership since my parents that i am no longer in communication with still have the title. the man who i was speaking with was very rude and spoke down to me assuming because i'm a young woman and he said that "i could just go out and take a picture of your vin number and say it's my car". the woman i spoke with early today was very sweet because i clearly sounded distressed, but this man seemed extremely misogynistic and dealing with a car being towed is stressful enough. i'm not really the type to leave reviews, but if this means that i can help anybody else in the future not have to deal with this guys attitude then it's definitely worth it.
-
July 2023 by Billy B.
are unfortunately I need to leave a bad review because they have younger teenage kids working there and they just seem to think they can close the store whenever they want and then you have the ladies at work during the day and they're amazing and they come to work every day and they're always smiling. They're nice they're cheerful and they're wonderful come night shift do you have these punk kids working and they're supposed to be open till 10 o'clock every single time this one kid is working there close by nine if not earlier when I walked in the store it absolutely stunk so bad I had to put my sweatshirt over my nose.
