-
September 2023 by NickelodeonKings2017
I wanted to do Burlington returning some stuff is the first time happened to me they always steal returning stuff it was $187 for it. I bought it for close for my kids. I return $116.99. They give me an $82 for gift card, when I go to my car I check 1699 item I return it and 1999 the item I return it is not in the receipt it’s not in the gift card. I asked him what’s going on this is item I return it and I get an $82 I supposed to get 116 99. We were arguing a lot he’s not second time is the third time happened to except the Lake Street Minneapolis mn so anyone shopping over there please be careful when you return it or when you file they sometimes they scan something you did not buy it when you come home can you check your receipt and you check the item is missing and when you try to return it in case some stuff they will give you less money so please people be careful is the what is the store I ever see to count money, or they told them employee to steal the peoples money when I ask her I want the original receipt you took for me I don’t know where she hide it be careful people for the cash use is unprofessional I don’t know what is going on that store and I still have a question. I wish I can see the manager because everybody’s gonna say oh I’m the manager I wish I find the real manager because money doesn’t come to treat I work hard I wasn’t expecting which company to take my money that easy $38.
-
August 2023 by Dion Stephans
First and foremost, they DENIED my pregnant wife use of their restroom. If that isn't reason enough for a one star rating, I don't know what is. Secondly, the store was a mess. The security employee was nice and apologized for management's borderline illegal policy for restricting restroom access for pregnant women.
-
August 2023 by CityNights BLVD
Ive been going there about once a week. If you see something you even might think about getting, get it. It will not be there next time. Overall a decent spot. Things are picked over but definitely worth going when you got spare time.
-
July 2023 by Bego Cisla
Just left maybe 20 mins ago, I've shopped at Burlington over 8 years never had an issue before, till today. It has not been my first time shopping at this Burlington since it has opened but for sure will be my last.I did my shopping and then went to check out. It was my turn to come up and get checked out (note there was only one cashier open the rest were closed) from all my experiences you are suppose to wait to be called then walk over to the cashier. Well another customer came right behind me and stood next me while I was being checked out (this is not the first time this has happened at this exact store had never happenedat other Burlingtons Ive been to)The cashier wasnt even done ringing me up and the guy continued to get even closer for my comfort and was starting to invade my personal space. I hadnt said anything prior because he was placing his belongings at the empty cashier next to me and browsing around. Once he began to continue to get closer and I noted that the cashier wasnt going to correct him like previous ones did when I had encountered another customer tagging along to the same cahsier, so I turned around and asked him if there was something I could help him with because he was getting a bit to close, of course he took it very, very personal made coments about not wanting anything I had, made it about race, went off to state he owned businesses, had money and attack me verbally in regards to my race only because I re- instated that he was getting to close and invading my personal space while also letting him know that the line usually is way back where another gentleman and lady where standing. He than began to use a child and claim that he couldnt tell the child and lady to back up (lady in Spanish literally stated what is he doing before he continued to get in my personal space way before I addressed him) (Note that when you stand in line, comon scenes ;people behind you follow so of course the lady was confused as to why he was walking to the cashier when it was busy and was unsure of where the line started. The cashier finally called I believe to have been the store manager who came down and asked what the problem was, of course the guy was louder than me and I couldn't even get a full sentence out to explain, the manager staed to the man thT it looked like I just was asking for personal space but continued to take his side while apologizing only to him and agreeing and chuckling with discriminatory statements being made by this guy while disregarding anything I had to say and my right to my personal space.As I walked away to put the little red cart the manager began to walk behind me and did apologize but was not sincere. As I turned to exit he alongside the security guard where having a discussion about the interaction that had just occurred and where laughing.Of course I was upset because I was dismissed and they did not do their jobs or did nothing to correct that persons behavior in the establishment by just asking them to step back and go to where the line started and wait for thier turn to be ringed up.If you dont mind being disrespected, disregarded, discriminated not helped or having your personal space invaded and dealing with managers who are bias then this is the Burlington for you.
-
July 2023 by Alia Sheikh
Omg if I could give this place star. I shopped at Burlington over 20 years never had an issue before till today. I went in and shopped bought 5 things got home noticed that I got an extra charged for something that’s no useful to me I’m 6feet tall wear size 9-10 shoes but got charged for size five and when I went back to get my money they wear so rude and started to speak Spanish and laughing wow nonsense I will never go to this store never! Ever and I will tell everyone that I associate with to not go there Horrible. I have never steal anything there and good people with conscious in this world still.
-
July 2023 by Troy Howard (T Howard)
I understand that it is in a low income and high crime area. But that doesn't mean it shouldn't keep the same standards as other Burlington stores. Everything is a mess that's there. And most shelves are pretty empty.
-
June 2023 by Omar Palarchie
This Burlington does not offer public convenience. I'm there shopping for two hours plus picked up about 700 dollars worth of clothing and can't use a restroom. Spoke to the manager who was very rude about it.
-
June 2023 by Miss S
I wish I could give this place negative stars. First of all this is by far the messiest store that I have ever visited in my life, even thrift stores are much cleaner and more well organized. Broken and unpacked products everywhere, filth all over the floors, items seemed just thrown about, placed anywhere without any thought to organization. All of this might be overlooked if it wasn’t for the atrocious customer service. Not enough cashiers & as others have pointed out the store manager is extremely rude to customers & seems to really resent her job. This place desperately needs to hire new management & more employees to keep things running smoothly.
-
May 2023 by Karissa Cunningham
My experience was okay. There were attendants available to assist on the floor. However, the lack of a changing room is annoying. They have a good selection of products. They however need to hire more cashiers. It took me a very very long time to cash out. So that needs to be fixed.
-
May 2023 by Alice Blackmon
I have shopped here several times and have never had a problem. I went today and the store was in shambles. I took pics. I ask for a manager Paul 3 times and he finally comes up. He was of no help. There was 1 cashier and she was iffy as far as attitude. But when she saw I wasn't happy she straightened up. But in her defense you could tell she was very frustrated. Amino, one of the girls on the floor was horrible. She was rude and just walking around with both airpods in talking on the phone. They wouldn't let my grand baby use the bathroom they had it locked and said it was for employees only and that corporate are the ones who told them to do it.. The line was super long and I asked the manager why no one was helping the cashier check. He says I told her if she needs help to call me. What? I said she shouldn't have to call you. You should be walking the store to see what's going on. He's lazy, I'm like you guys have been open 2 hours and this store is a mess. I know you guys didn't clean the store last night. I will be call8ng corporate first thing in the morning. If the issues aren't fixed I will not be spending anymore money there. Also, the thing that made me most upset was that. I couldn't find anything in the size I needed. It said plus size and they had everything hanging in those spots but that. I asked Amino, do ya'll just hang stuff anywhere she says yes and walked off. I tell the manager what she says, he says, she said that to you. Yes she did and he didn't do a thing about it. Ridiculous!!
-
April 2023 by Catrina Jackson
Stopped by the store just to browse. Very organized store, clean , plenty of staff on the floor. Staff very polite and professional. The best part of my experience was checking out with the store manager/cashier. Ms. Tabatha was super nice, polite and very welcoming. I was unsure of some item’s because of the price and I was given a great bargain price! My heart is still filled with joy from this experience because I’ve haven’t had such great service in a retail store in awhile. Thank you Tabatha! And continue to be great!
-
April 2023 by Yussuf Tawakal
No cashier just one or two, the line is too long and time consuming. Even there isn’t self checkout or fitting room.
-
April 2023 by Shekh Gujjis
The manager in this Burlington, was not born to manage, everything is mess and only one cashier is dealing with extremely long line, just one cashier at the time no matter how long the line is, and every other employee has to look up in the sky cross hands and watch. I gave up and left. Can’t wait 45 minute to 1h
-
February 2023 by benedda cotten
If I could give 0 stars I would stuff was every where in most places employees were just walking around doing nothing but talking I get to the front and it's a line all the way by the door so I see a guy standing by the door I ask him were there other cashier's because it was only one and the line is like an hour and a half long he replied I don't know ain't my problem! I'm like excuse me you do work here so it is your problem he points to some lady just walking around and say ask her what kind of customer service is that? Where you don't even attempt to help! But you got time to just stand and talk? The worst Burlington by far I will be taking to corporate about this! Unacceptable
-
February 2023 by Meiraf hunde
Good place for shopping. They have the variety of the items I want. But ther are no enough cashier for assistance.
