-
January 2026 by Jennifer Howard
So far a 3 as the website said same day delivery. It was a Sunday got the scrip at one they close at 3 pm on Sunday though. Still waiting on Monday. It’s 12:15 they have till 2pm per website. It’s an antibiotic and you’d think they would see that and have it be one of the first delivered considering it’s been 24 hrs. Save yourself and go to a walk-in.
-
December 2025 by Brian Gaede
Drivers for this service regularly try to deliver to the wrong house, and when you tell the drivers this they argue and insist that you somehow don’t know where your own house is.
Drivers not having any sort of review process means that we have to get on google and leave a review. This is the only company that has this much trouble with our address, and it wouldn’t be so terrible if the drivers didn’t argue with you about where you live.
Please, please, please talk to you drivers about this, I have had to walk down the street from my actual house and meet the driver and show them my license while they sit in their car warm and toasty and I’m freezing because they don’t want to double check an address.
-
December 2025 by Deb Anderson
We just received our first delivery from Capsule. What a blessing! They are friendly, knowledgeable and the whole process was a breeze.
-
December 2025 by Michaelyn Meyer
The in office staff and drivers always take care of me. They text me reminders about refills and that they are almost to my door my prescriptions. For my crazy schedule, they are all life savers.
-
November 2025 by Lindsey Hanson
Wow, what a convenient way to get my medications without the bummer of sitting at an overcrowded pharmacy waiting area or sitting in a forever drive through!
Prices on my Rxs are reasonable, though the OTC things come at a bit of a premium (not that different than some retail outlets), and it all comes politely and promptly delivered during evenings and weekends, when I'm actually home.
Proud to be a repeat customer.
Finally, several times I've needed to move a delivery date in or out and gotten a SUPER FAST and always cooperative response. I can't say enough good things about my experience with Capsule the last 6 months or so.
-
November 2025 by Kelly Watson Ostroot
I don’t usually write reviews but I have been really happy with my capsule experience. I e had such challenges with prescriptions lately and Capsule is timely, they text back and it gets delivered to me which is so amazing so I don’t have to haul my child around, especially in cases when they aren’t feeling well. When I need something time sensitive they are incredibly responsive! I was hesitant to try at first but now I have switched everything I can over for myself and my child.
-
October 2025 by Karen
Capsule has been helping me through a rough time ! EXCELLENT SERVICE!!
-
October 2025 by Todd Duesing
Capsule is the gold standard. The best experience I’ve ever had. The most responsive and convenient.
-
October 2025 by Michelle Gibbons
Excellent service, kind people, and simple app. Negative reviewers appear not to know how to use calendars or cell phones. If you have a handle on those two things you’ll never go back to waiting on hold with Walgreens just to learn that they lost their contract with your insurance or waiting in line at CVS just to learn that you’re too late and they lit your prescription on fire in the parking lot. 10/5 STARS
-
October 2025 by Kyle Freeman
After dealing with Capsule for months now, I had to change my rating. At first they seemed to be great but in the end, it's just all a show. Capsule was one of those pharmacies that seemed way better than expected, almost to good to be true. After dealing with them for months, now there are delays in medication refills, blaming the insurance company, yet I have been in Healthcare for 19 years and have dealt with insurance claims, etc for 4 of those years. When a patient has been on the same medication for 3 years and has a strict medication schedule they are on, delays causes problems and there has never been an issue until now.
I have slowly learned that Capsule just isn't as great as they appear at first. I would rather deal with Amazon Pharmacy or a hospital based pharmacy because at least they get the medications filled on time and not blame the insurance company. Rating dropped from 5 stars to 1 star due to the inconvenience, blaming others instead of taking responsibility and messing up a patient's adherance to scheduled medication for chronic disease. I will be transferring all medications from Capsule.
-
October 2025 by Email Email
Was just working with Miss Rachel from the Minneapolis office and I would like to give my highest of recommendations for this lovely lady who is so professional, helpful and kind as well as all of the other ultra talented, knowledgeable and supportive staff who are always such a pleasure to work with and accomplish a better and more joyful pharmacy experience ensuring a happier and healthier life THANK YOU!
-
August 2025 by Thomas Mundahl
We’ve been using capsule delivery for a couple years now and it has saved us. My family probably orders around 15-20 prescriptions each month and we were tired of the rudeness at places like Walgreens. Cub pharmacy is great but limited hours. Having capsule bring meds to our door using the app is great. They have a habit of supportiveness and kindness in their texts and that’s so nice. We have so much stress in our lives so it’s nice to get understanding and patience. They respond to texts quickly and knowledgeably. I can call if I want but I never need to. I don’t have time to list off all the great things about them but just do what I did. Try it once. After one time I transferred all my Rx to capsule. One less stress in it lives and relationships since were less frustrated.
-
June 2025 by Therese Doody
Capsule pharmacy is the very best . Over the years I have used Walgreens, CVS many of the
Big names you see on every other corner. At Capsule The pharmacist & all the employees at Capsule make you feel like family they care and take time with you with all the extra effort is amazing these days . Remind me of the corner drug store from years ago . The integrity each employee has speaks volumes to the companies management. Thank you for all you do .
-
June 2025 by Derek Long
This is how rude the people they work for them are ! Better off using walgreens!
-
August 2024 by Ellen Nacik
AUG 2024-I received exemplary person-centered pharmacy care! I was blown away by their team's ability to work through a fairly complicated refill with timely, ongoing positive follow-up.
