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April 2024 by patrick duffy
Jessica was the bestttttt! Love this place and so easy!
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April 2024 by Sheridan Henderson
Jessica is awesome and super helpful!!
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April 2024 by Samanntha Rehman
Jessica was amazing at the downtown Minneapolis public storage location! She was there to greet us, helped us upgrade to a larger unit as we desperately needed, showed us where to find the dolly to help ease our move in process and even called us when we didn’t properly lock our unit all the way! I’m very grateful we chose this location.
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March 2024 by Amy Feldt
Jessica was extremely helpful and very friendly.
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March 2024 by Taylor Jean
Amazing amazing amazing service!!
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March 2024 by Marquise46
Jessica Was An Amazing Person & She’s Really Great At What She Do
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March 2024 by Shelley Marbut
Jessica was so incredibly patient and helpful with me when I went in and talked to her. I had questions and she was able to explain everything in a pleasant professional manner. I highly recommend this location for all your storage needs.
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February 2024 by Alejandro Angel
Splended
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February 2024 by Ghost Moore
Jessica was extremely helpful gave me a tour of the property so I knew where things were made me feel very comfortable and made my move a bit smoother
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February 2024 by Cortez Archer
Good customer service very helpful
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January 2024 by shacabka fareed
I don’t understand how my rent in a year and half started from $70 to $173 now I am moving out as soon as I get back to Minneapolis period.
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December 2023 by Gabriela Laboy
Avoid renting a storage space at this location at all costs! Place is unsafe , dirty and there is typically an issue with the garage door and elevators . There is rarely someone at the office on site and it is extremely difficult to contact them at their ‘sister location’. In addition, my space recently got broken into with at least 25k on stolen items . I reported this immediately and was told the ceiling would get fixed to avoid any further entries . However five days passed and nothing was done therefore had to take a day off and move all my remaining items . There is zero support and I have yet to hear from the district manager which I have contacted multiple times. Filed a police report and working with insurance in hopes of recovering some of the loss. By far one of the worst experiences!
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October 2023 by Rob Young
I've had a unit there since August of 2022 and have had no issues until today. I walked into the building around noon to find garbage all over inside (looked like someone moved out and just left all of the garbage). When I went downstairs to my unit, I found multiple addicts wandering around dazed. It looked like they had just done Fentanyl, as one them was basically frozen asleep standing up. It felt like a scene from a zombie movie. I understand it's a little tough in the city these days, but it'd be really nice if they at least had some security there during the daytime hours.
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October 2023 by Wesley
Hours are unreasonable. The garage door is broken and they refuse to fix it. When I called to report, a representative said "yeah it does that." When I asked how they could help me since I was moving something out that was too big to fit through the door, the representative's response was "I guess you won't be able to move it out today." Absolutely ridiculous. No one is ever in the office or they are not able to be reached and countless people live in this building. Do NOT use this storage place.
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September 2023 by Beryl Belmonte
TERRIBLE customer service take your stuff elsewhere !!!! They have charged me for September and are continuing to charge me for future months despite moving out in August and handing my keys over to those in the office! I cannot get ahold of the property manager and my calls never get returned, no matter how many voicemails I leave. Do NOT rent with them unless you want to be trapped into a lifetime subscription!
