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December 2023 by Natalie Can
We LOVE LOVE LOVE City Paws! The staff is amazing. The facility is clean and my dogs always come home happy and healthy! Wouldn’t take them anywhere else!
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December 2023 by Becca Miller
I love bringing my dog here! She gets so excited to come here, it’s like her home away from home! I always entrust the staff to take the best care of her, and she comes home so happy and clean! The staff always sends little ‘report cards’ on how she did, and I absolutely LOVE seeing the photos of the fun she was having!! I recommend this place to everyone!
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December 2023 by Kelli Trauger
I did meet with your management team to discuss the issue in detail and to express my concerns with them in person, via email, and over the phone with photos and a written description of the assessment notes of the nail damage and negative behavioral habits that resulted post-grooming appointment. I had to continuously reach out to follow up on my dog's case because the site manager said they were "too busy." Again, the management team got defensive and didn't see anything wrong with what had happened. I demanded a refund, but I still feel upset and dissatisfied with my dog's poor service experience and how I was treated. It was apparent that management did not have the skills and training to competently address the scope and severity of the traumatic service experience that my dog went through.
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November 2023 by Hannah Hubbard
We love City Paws! I’ve been taking my male golden retriever there for a bi-annual mini groom for almost 2 years. Dustin does an amazing job with him and he always leaves looking so handsome and clean! Staff are all very friendly and the spa is very clean and modern. Highly recommend!
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September 2023 by Katy Mullen
Fantastic pet care! I leave both of my dogs here for boarding when I leave town! They do an excellent job! They provide extra add-ons such as one-on-one walks, nail trims, wash, etc...Try also have web cams set up so you can check in on your pets at any time! The service is wonderful! They are highly recommended!
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August 2023 by Brenda Elhardt
I highly recommend City Paws - Downtown location for grooming services. Roxy has been seeing Dustin for over a year. Dustin is talented, knowledgeable, personable, and kind. He is a true artist. 5 stars!
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August 2023 by Brooke Smars
Our dog loves City Paws doggy day care. It’s a convenient location for us and our dog is always excited when she gets to play for the day. It was easy to choose from different packages best tailored to our needs. They conveniently offer add-ons that can be completed while she’s there for the day (like grooming)
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July 2023 by Fawkes
Excellent care with kind, thoughtful staff. A little pricey for the luxury suite with the webcam (wish they had a frequent flyer club!) but I could tell my Airedale was taken care of. She got to play with other dogs and I didn't worry about her.
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June 2023 by Nettie Sparkman
We’ve been coming to CityPaws since 2017 and the dogs absolutely love it! We love their activities and the opportunity to see friends every week. Thanks CityPaws!
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June 2023 by Leah Norris
There are not enough stars for CityPaws!!! I absolutely love going to school and seeing my besties (humans and pups) I started as a tiny puppy and they have taken such good care of me since then. They have helped me learn how to meet other doggos, and play nicely. I always come home and crash because I work so hard at school. They keep me super safe all day and call my mom if I have any issues or they notice I’m extra sleepy or have a runny nose. Sometimes I get my nails done, and get a bath and it’s A+ Sometimes I even spend the night and get walks. My favorite is when they celebrate holidays. I get to go to a pawty and dress up and do enrichment activities so I can be super smart.I Love City Paws ? Bagheera
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May 2023 by DIANN WOOD
My dog has never done well at any other doggy day care and City Paws has been my saving grace since moving to Minneapolis. The staff do a tremendous job at making Murphy feel loved, and I have peace of mind, knowing he is well cared for. We also love that we have the option to add on a walk around the city during his time at doggy daycare. I highly recommend City Paws for anyone that is looking for a top-notch doggy daycare or boarding facility.
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May 2023 by Christina Zahler
Dustin at City Paws did an awesome job with my two yorkies who are extremely nervous during grooming. When we have taken them other places for grooming, they haven’t come back looking their best. He did the best cuts they have had! Thank you Dustin!
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April 2023 by Ruth Nielsen
City Paws is truly amazing. The staff is so accommodating and kind, they definitely go above and beyond to ensure pet parents feel ok while their babies are away. I've only ever used their doggy hotel, but let me tell you - I am a big fan! Each time, we've splurged on the upgraded suite with a camera (although not necessary). I love that you can add on items like walks, treats and even cuddle time, haven't used but come on, how adorable?! Thank you to all the staff for taking care of the most important member of my family. You rock!
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February 2023 by Michael Davidovich
This was our first time taking our dog to City Paws for a hotel stay. The online app they use to make, pay for, modify, and monitor reservations is great. Got plenty of playtime and I though the facility was super clean and the staff is very friendly. I don’t love the cancellation policy as we schedule things last minute at times, but I understand it works for most people. Lots of add ons for stays that could get pricey as they add up but nice to have the options!
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January 2023 by Hudson Feierabend
I used to work at city paws pet club! I’m gonna call out one of the management members Denise. We had 45 dogs staying over night and there was 2 of us. I simply texted one of my coworkers saying we have 2 people for 45 dogs. We are normally under staffed one day I had 45 ish dogs in one park! I talked with Denise in the office and she was yelling at me telling me “you’re doing my job and being disrespectful” because I was helping! When another coworker came in I knew I was getting fired instantly. Dirty facilities, a whole layer of dust on the vents that is the air that we are breathing in and the dogs are too. Don’t bring your dog here. And I know the owners will report this until it gets deleted ??? They don’t train there employees in park period. They don’t teach us the fire escapes for the dogs and they don’t have fire extinguishers if there was a fire I would be running with my head cut off!
