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November 2023 by truth
Review for Dental Clinic Only, the dental clinic is untrustworthy, uncaring and unacceptable practice just poor treatment of patients, from scheduling deliberately blocking access to new patient appt, to cancelling of appt. without informing patients and lying about calling an/or leaving voice mail. I was pushed around for several weeks to get a new patient appointment, after going to the clinic complaining about this and asking to speak to a manager, I was given an appt. 2 months out by someone. Awaited the long appt. and the day off the appt I was initially told my appointment was the day before and that I missed it. When I showed proof it was not missed, I was then told appt. was cancelled due to a provider calling in sick. When asking why I was not notified, I was told my voice mail was full which was untrue. Reschedule is 2 months out. This whole deal was so upsetting, disappointing and beyond inconvenience to say the least.
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October 2023 by Chris Hoey
I have received excellent care here. I have never had an appointment canceled without a call. I am always heard by the staff & they have gone above and beyond when I have had issues with insurance coverage for prescriptions. I also see how their doors are open to anyone in need of care I admire how they are ready to help people get coverage & care
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September 2023 by Joanna Lee
Ghetto damn clinic... never answers the phone, frequently cancels appointments, patients always fighting in the lobby its just to much. GET SOME NEW MANAGEMENT PLEASE TO RUN THIS PLACE!!!!
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May 2023 by Shauna Valdez
Poor communication. Appointments frequently canceled. They claim they call the patient to notify them, but in several instances this appears not to be the case. They are understaffed, so sometimes it's very hard to get through on the phone.Arrive early for your appointment. If you're on time but end up waiting a while in the check-in line, you might end up being marked as late and thus the provider won't see you.The people who work here are doing their best and try to be friendly, so I don't really blame them. However this place needs to hire more staff, and they probably need more funding. This comment isn't about the providers themselves but rather the administrative side of things. There are some good providers here, but plenty of room for improving the overall experience.
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January 2023 by Adrian Chant
The staff were very kind, patient, respectful, and informative. I was able to schedule an appointment and meet with one of their doctors in a timely manner.
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September 2022 by Jacob Boucher
I’ve been going to this clinic off and on since 2007. It’s great to see a clinic serving such at risk communities. Also they have the best on hold music I’ve ever heard. It’s infectious and I wish I could get a copy of it.
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March 2022 by Mercedes Moreno
I have a great experience at CUHCC. The staff was friendly. I wait less time that at my regular clinic and the doctor provide a lot information and suggestions. Very happy with my visit, also I got services in my own language. Thank you very much.
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November 2021 by Ahmed Bakhtiyar
Nice friendly nurses and doctors.
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August 2021 by Abdiweli Mohamed
Every time I go there I don’t need to make appointment and they take care of me Clean people working there in an outside professional
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July 2021 by Rachel Michaels
Mee was amazing! She dealt with billing but was extremely helpful during my obstacles trying to make an appointment!
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June 2021 by Stephanie Edman
Very inhumane way of doing things at this location.
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June 2021 by Samantha Eubanks
Staff is unprofessional, rude and incompetent. I have been scheduled incorrectly three times. One of those times I was having complications during my pregnancy and was scheduled for a physical, the nurse was unable to exam me or order any tests, she did apologize for the inconvenience. Then it happened two more times. I would not recommend this clinic unless you enjoy unprofessionalism and have a lot of free time to spare.
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May 2021 by Fong Vang
Friendly clinic. Got myself vaccinated here.
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April 2021 by Sheila Schreiber
they are great doctors they care about people
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February 2021 by Anna Bukowski
Very rude staff. They didn't seem very concerned about mitigation of pain.
