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March 2024 by Michelle Yeske
This store needs to have more registers open when people getting off work. At least half the self check outs are always closed. I shop here 3 to 5 days a week.
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January 2024 by Amanda Williams
I came in a hurry because my puppy ran out of dog food.It was the last money i had on my debit card to take a lyft (it was freezing cold outside) and they closed in 20 mins.I got to cub foods in time they were not suppose to close and lock the doors for 10 mins!Well the man was outside hallering to anyone trying to get in “store closed, were closed” only letting out” “we gotta go home too” lock the doors at 9:45”That would have been great to know considering online it says 10pm.I relied and depended and trusted this public information.Also considering it was the only store open in the area, close, and had what i needed to get for an affordable price.It would have been nice to know that they lock the doors at 9:45pm because they need to go home too and that saying they close at 10pm means that they leave at 10pm. Rather then them actually locking the doors at 10pm. For last minute emergencies for someone like myself.Thank you cub foods!
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January 2024 by Lloyd Brooks
I go into this supposed grocery store to be told I can't use a cart? I have never experienced such ridiculous standards, on to the next store. Although they are in a lower income community, everyone does not have that luxury. Do better for the community who spends so much at this location.
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December 2023 by chevilatisha
ONLY in the hood do they create their OWN time of closing, 9:40p is NOT the time reflected on the website!! Good thing I drive but what about those who don't!!
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December 2023 by Sara Wood
My three-year-old who is recently potty. Trained needed to use the restroom. And unfortunately, I am unable to shop during the day because I work. So we are forced to shop in the evenings roughly between the hours of seven and nine. Recently, a one particular night my son needed to use the restroom and it was eight fifteen I go to the front and ask a security guard if my child can use the bathroom and he says the bathrooms close at eight.. Understandable for the crime rate here. So, the reasonable person that I am express that I don't want to go into the bathroom. But he needs to use the restroom. And the guard just turns around and shrugged his shoulders. I have always been very adamant about supporting businesses on the North side. Because I live here. And I think it's important to keep money in my community weather. It's for a change in business or a small mom and pop shop. Because either way they bring jobs to the community. Even with their ridiculously high prices. I still hold that virtue to be true, however, after this instance When I just went to the checkout. So we could just get what we had and leave my three year old peed in his pants.. It was thirty degrees out of that day and we ride the bus. So unfortunately I will never shop at northside cub again because how heartless. Like you just have no respect for humanity or for babies. Like He is only three years old. Ann on top of all this. I know that the security guard knows me. Because every time I go there He is working and unfortunately. I have 2 little boys who are crazy and rambunctious and don't know how to behave in the store. So it's not like we're exactly quiet when we're in there and in my own personal experience. Working customer service or even being in that environment you start to recognize faces. So for 3 years I'm going to this cub Pretty regularly, 2-3 times a week.Between 7 and 9.You cannot tell me that He didn't recognize me. I just will never get over the fact that you really wouldn't let a three-year-old. Use the bathroom because why???? you're scared that he's gonna smoke some blues off of foil in the bathroom.
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December 2023 by Robin Mirtica
I have been here a few times because this is the closest location to where I live. I will come here if I'm in a pinch and need something quick that I know they will have. But because this store is small it doesn't have a lot of the variety that I'm looking for. Every time I've gone in there I've always had pleasant reactions with the staff. However I have been harassed by the homeless people that hang out around there
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December 2023 by Garaad Osman
Someone at customer service is misbehaving and disrespectful to the customers. I Never had such experience like this morning anywhere else. I want to Money order my nearest cup I come across someone racist and disrespectful claiming even that she is Kenyan. I had to go drive another cup food 30 miles at list she couldn’t get me money order because she said you are doing fraud. Is Getting my money order for my rent fraud? I think she is Destroying that location customers, and I think that’s not how she would act in her own company she claimed she was manager I don’t know why someone easy like that would be that position. She don’t deserve it. I would say to cup company of that location owners to reconsider and retrain those kind of people because I don’t want to deal with someone massing my time and disrespectful just to get the service I deserve.
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November 2023 by Maryrose
Well clean, wasn’t looked at weird or followed which is the first cause of my appearance, so that’s 5 stars alone. Everyday people and not overly friendly which I appreciate. I almost saw my first fight inside a cub, kinda got excited. But honestly not bad.
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November 2023 by Steve Berry
Well clean, wasn’t looked at weird or followed which is the first cause of my appearance, so that’s 5 stars alone. Everyday people and not overly friendly which I appreciate. I almost saw my first fight inside a cub, kinda got excited. But honestly not bad.
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September 2023 by Jana Roots
The only grocery store in the community, clean, fresh produce and meats, often out of stock for popular items, does cost more, but great rewards club discounts and coupons, plus discounts on Holiday Gas. A great store overall.
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September 2023 by Rosanne Boyd
They close the doors BEFORE it's closing time.So don't think u can go there 15 mins. before closing u will NOT get in.
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August 2023 by Khalid H
They close doors early at 9:45pm. Google hours need to reflect this. Many customers were turned away btw 9:45-10 because of this confusion.
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August 2023 by Abdulhadi Mohammed
I loved how clean the store was and the rif raf didn't bother me
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August 2023 by Leon
While homeless and living at Mary's Place in June 2022, I got married to a very sweet man.that same day we married, he had taken a bus to come all the way from New York . He could only stay for a couple days and had to return. He had his last $400 in his wallet. He was going to give me half and have half for himself to return with. While at this cub in the self checkout he had dropped the $400 cash while taking his card out of his wallet. He didn't see it happen and left. Amazingly, someone turned it in! Now this is where I can't wrap my head around this... an employee said she put the money into a money bag. It was never logged supposedly and it was stolen by an employee!!! I'm shocked that it was a store employee who was the thief and a customer was the honest one....so messed up.
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August 2023 by Scott Johnston
Has been renovated so its fairly nice inside. Its truly a grocery store that is reflective of the neighborhood where its located.