-
December 2023 by Mandi W.
Apparently they only want so much business from you before they put a made up max on the amount of business that they will do with you. Most absurd thing I ever heard was that I couldn't get any more units here when my rent is on-time and I am following the rules.....
-
November 2023 by Chris Rognstad
Super easy account set up. Very reasonable rates. Facility is extremely clean. Staff member punctual and helpful!
-
September 2023 by Scott Karol
Monica and Eddie are a huge asset to your company! Both very capable, knowledgeable, helpful and extremely happy and excited to help everyone out. I have just rented a second space and it was a no-brainer! Thank you, Extra Space Storage, Scott K., Golden Valley, Minnesota.
-
September 2023 by Gwendolyn Polite
I really enjoy this space. I had peace of mind from the very beginning. Everything is clean and well kept. Monica did an excellent job of answering my questions and making me feel special. Thank you for all your help and for keeping my possessions safe. ???
-
September 2023 by I Sam
Amazing storage space,great customer service.Very clean and well maintained storages and the staff were amazing.They answered all my questions and concerns and were very helpful.Five stars for sure.Thank you Monica and Ed.
-
September 2023 by Sam I.
Amazing storage space,great customer service.Very clean and well maintained storages and the staff were amazing.They answered all my questions and concerns and were very helpful.Five stars for sure.Thank you Monica and Ed.
-
September 2023 by Chris Cahill (MathSux.com)
Far too many problems at this location. Apparently there was an issue with the bathroom, because the bathrooms at this facility are now only available/unlocked during their limited office hours. I'm able to pay $137/mo for this 10x9' unit because *I work during business hours* and can only access my unit in the evenings, when the bathrooms are closed. This is completely unacceptable, so I moved to a really nice Public Storage facility, and now I'm saving a bunch of money, and Public Storage has bathrooms!
-
August 2023 by Chris C.
Far too many problems at this location. Apparently there was an issue with the bathroom, because the bathrooms at this facility are now only available/unlocked during their limited office hours. I'm able to pay $137/mo for this 10x9' unit because *I work during business hours* and can only access my unit in the evenings, when the bathrooms are closed. This is completely unacceptable, so I moved to a really nice Public Storage facility, and now I'm saving a bunch of money, and Public Storage has bathrooms!
-
August 2023 by Jim Dudley
Monica did an outstanding job. The facility is in tip top shape. We feel great having our household pieces here in between house moves.
-
July 2023 by Cassie Rupp
Secure clean and indoors, I like the convenience of driving in loading, unloading out of the weather. I rented for 3 years and my stuff wasn’t dusty. Looked the same as the day I left it! Friendly staff too :)
-
June 2023 by Ginny
We have had a great experience so far renting a parking space here. The parking area is secure, fenced and gated with plenty of room to maneuver a camper or boat. The staff, Monica and Eddie, have been so friendly and helpful, we really appreciate their kindness!
-
June 2023 by John Hawthorne
We quickly needed an extra unit as we finished moving out of a condo and we were able to rent it online right away. The staff then opened it up and left the key there for us since we wouldn't get there until after the office closed.
-
June 2023 by Ginny Windels
We have had a great experience so far renting a parking space here. The parking area is secure, fenced and gated with plenty of room to maneuver a camper or boat. The staff, Monica and Eddie, have been so friendly and helpful, we really appreciate their kindness!
-
June 2023 by Bob Hinrichs
Truthfully, I don't know how the heck this place has gotten any positive ratings. Customer service is atrocious. Monica hung up the phone multiple times on me and tried to change the lease terms after I'd already been there 2 years. The garage door is constantly broken. The staff is very rude. I couldn't say worse things about the place.
-
June 2023 by Jesse Deol
Poor customer service Raised my monthly fee with no email notice. I cancelled my contract as I was moving but they claimed they were not informed earlier despite my visit 2 weeks earlier . 3216 Winnetka Avenue has terrible service representatives.
