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September 2024 by Keno N (Keno)
Closed early before posted closing hours. Is this a restaurant?
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August 2024 by Joseph Schmidt
Pharmacist and support staff are great. Very helpful at figuring out the complicated world of getting your prescriptions filled. They always seem to bend over backwards to help you out.
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July 2023 by Sam B.
The largest nation-wide pharmacy in the United States and it's CLOSED for half an hour in the middle of the day for lunch??? You have got to be freaking kidding me. Who does that in this day and age? Super convenient when you make a trip across town at 1:30PM and they're closed. Don't even get me started on how long you have to wait to talk to a Pharmacist when you call this place, you're lucky if it's only a 15-minute hold. Hire some more employees for crying out loud.
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July 2023 by Aida C.
this has to be one of the worst CVS pharmacies in Mn. make sure you check your meds before you leave.. they always get mine wrong. they should be closed down. lose their license
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December 2022 by Ginger Lang
Friendly, helpful and great service. I appreciated the extra help I received from the employees I interacted with.
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November 2022 by Google user
They made me wait 15 days to recieve my scheduled vaccines. NOT C19. At my appointment they told me they do not offer the vaccines that I scheduled! THEY DO NOT OFFER VACCINE SERVICES FOR VACCINE TYPES THAT THEY _OFFER_. they did not run out; they do not even carry the reliant vaccines. The pharmacist and minute clinic doctor were RUDE and hussled me out the door without trying to find me an alternative location if possible. I called customer care and reported it and the person on the phone was apaled at the experience.
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November 2022 by Jr
They made me wait 15 days to recieve my scheduled vaccines. NOT C19. At my appointment they told me they do not offer the vaccines that I scheduled! THEY DO NOT OFFER VACCINE SERVICES FOR VACCINE TYPES THAT THEY _OFFER_. they did not run out; they do not even carry the reliant vaccines. The pharmacist and minute clinic doctor were RUDE and hussled me out the door without trying to find me an alternative location if possible. I called customer care and reported it and the person on the phone was apaled at the experience.
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May 2022 by Kelsey T.
Closed with wrong hours posted. Also pharmacy is awful, prescriptions are never ready or out and they don't tell you. You'll give them a week to fill and still wait over an hour.
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May 2022 by Stephanie Stevens
Issues keeping medications on shelves less than 24 he after text alert with no call, seems to be a fair amount of staff turnover. Had my doctor call multiple times to make sure they keep my meds.
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December 2021 by Dana S.
If you want any sort of customer service or to be able to get your prescription at all, don't go here. I tried to have a prescription transferred from another pharmacy and it was an absolute nightmare trying to get that set up. I had to call back and forth between pharmacies 6 times, then have my doctors call 3 times before they would even put it through. When I spoke to a pharmacist about this and tried to explain, he clearly didn't care. I was kind and even tried to explain how there could be improvement. He didn't care and couldn't even outright apologize for the how terrible everything was. I work in customer service, I know you're busy right now...but when someone has a very valid issue with picking up something that is needed for their health, you should at least try to care.
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October 2020 by Adam Hertzberg
I had a prescription without any refills. Because my prescription "ran out", I was added to an automatic call system that tried to get me to renew my prescription, because apparently CVS feels it's good to be a pill pusher. I'd rather my doctor and I determine what medication I should take. The calls came in at terrible times and the only way to stop it was to call the store. This involved waiting on hold and listening to overly joyous ads when I'm just trying to stop their stupid telemarketing calls.
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October 2020 by Shari Arneson
Not enough staff...major turnovers also...seems to be a training place
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November 2019 by Jeff Goodman
CVS sucks but this one is ok. Probably because it is in "gentrified" uptown.
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November 2019 by Tracy Johnson
Don't ever try to call and ask a question about your prescription. You'll wait on hold through their automated system until whatever you need it for, kills you.
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August 2019 by Rafi M.
Well, the pharmacists are nice and courteous. But the pharmacy constantly runs out of common prescription medications, so refills can't be done in a timely manner. I've had to drive out to a CVS in Plymouth, MN and a CVS on the other side of Minneapolis when there were issues with what they had in stock at the pharmacy. One time it was luckily only a Target down the street. So, clearly, this is an issue at the corporate level where they don't properly stock their pharmacies.
