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December 2023 by Seth Symond
Super nice and helpful staffGot my bike tuned up and ready super quick and efficiently
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November 2023 by Crush Warrior
I brought a rear wheel to get it changes over to tubeless. When it was finished the tubeless part was fine but my cassette and part of the hub fell off, meaning someone was doing something with a part of the wheel that wasn't supposed to be to touched. I will need wheel to be inspected by the shop I bought it at to make sure nothing has been stripped or taken from the wheel.
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August 2023 by Tristan Burrow
The experience that I had was awesome. I enjoyed all the products at the location of the store. I would definitely recommend this store to anyone looking for high performance bikes or just for leisure. The customer service is fantastic. Thank you to everyone who was involved of my purchase and I shall continue to be a loyal customer.
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August 2023 by Thomas Stevens
Was told it would be 2 or 3 days for theservice to be done on my bicycle. No it was it was done the next day. The The price they quoted was right on the work was done really quickly and really well.
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July 2023 by Jaemin Webster
I was extremely impressed by both the technician’s knowledge and experience. All staff members were highly professional and helpful. I would highly recommend my family and friends at this Erik’s bike shop for their bicycle services and products needs! ?
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July 2023 by Jessica Belter
Communication related to the timing of my bike repair was poor. I understand that things happen but communicating time changes to the customer seems like a good, basic courtesy to apply.
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July 2023 by Joseph Miller
Mechanic was friendly, gave me multiple price point options, fixed my problem quickly, and didn't make me feel embarrassed about my weird old bike
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July 2023 by NAZABOY 6000
I bought my bike yesterday and it was an easy process it took an hour or two for the bike to be ready but when it was done nothing was wrong so 5/5
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June 2023 by Robert Hultgren
The customer service be person, Sammy, was really nice, chill, and happily helped me adjust the seat for my daughter’s new bike
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May 2023 by Steven Kent
Staff was great, service fixed the problem. It took 9 days to adjust a rear derailleur. Totally unacceptable.
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May 2023 by Randall Davidson
I needed a spring set-up of my 15-speed. The bike tech caught problems I couldn’t perceive. He stayed on the job to go the extra mile. Love the Dinkytown shop. ♥️♥️♥️♥️♥️?
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April 2023 by Julian Ward
Service at the Dinkytown store was excellent. I was helped promptly, and the sales staff were friendly, and well-informed.
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March 2023 by Rory Vogel
BJ was extremely helpful with picking out the perfect bike for me. I’m extremely excited to pick it up when my size ships
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February 2023 by Brett Ley
The guy working in the repair shop when I dropped my bike off was really nice and helpful. He made me feel comfortable and not intimidated as I don’t know all the technical terms. I called a few days later to see why I didn’t receive an estimate yet and someone picked up and explained that you’re closed two days during the week (which made total sense why I hadn’t heard anything); amazing that you have staff picking up the phone for questions even when closed! When I received my estimate the guy on the phone gave me solid advice as to how to proceed and what to fix. The guy and gal present when I picked my bike up were nice and made the checkout quick and easy. My bike feels brand new, I’d give 10 stars if I could. There’s a reason I’ve been coming here since I was a freshman at the U of M 12 years years ago! Thanks!!
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December 2022 by M Meder
I visited on Christmas Eve morning and could not have been more impressed with the exceptional service! Was my first time in the store, and will - mostly definitely - not be my last.Regards,Santa
