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November 2023 by Josh Xu
Great experience, this is my first time using storage unit and Amy is very patient and knowledgeable, helped me a lot! Much appreciated!!
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November 2023 by Kevin Hurd
Very clean and well-lit building an accessible area of NE Minneapolis. We do like renting here, but I gave it 3 stars because after just a couple of months of having our unit, they raised our rate significantly. Don’t be lured in by the rate that is advertised. Also, they have 3 garages for bringing trucks in. 2 of them were out of order when I was moving a couple weeks ago. A woman I saw at the building told me they’ve been out for months.
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November 2023 by Daniela Mejia
Excellent experience and clear and prompt communication. Storage is clean, easy to access and the staff is great. The only problem is getting access to a bathroom which is hard when you don’t have access to the office and get the key. Not sure how that can be fixed.
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November 2023 by Brock Buckellew
Joe did a great job helping me and our organization get set up with a storage unit. Communication was great and Joe was able help provide customized service to help meet our needs.
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November 2023 by Connie Fritz
Only ever has 1 door working at a time, even after complaining and being assured they would fix the other doors. Also rarely are there any carts available - again I was told they would get more. Still no carts.Went there 3 times today to try and drop stuff off but there were several people in line waiting for the single working door. If they at least had some more carts I could park in the street and move stuff from there.
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November 2023 by Lily Shea
Had a great experience with this place. Joe was very nice and helpful in showing me how the place works & will be using them again if I ever need in the future.
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September 2023 by Kristen Burkel
Used this location to store my entire apartment while I was gone for a couple months and I had no issues. The employees were very helpful when I needed anything and everything was found as I left it. Highly recommend!
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September 2023 by Yasmin Abdulkadir
It’s really hard to find great customer service nowadays, but I can’t express enough how much Joe has made my experience enjoyable. I was concerned about my bill’s monthly increase, and Joe assured me he’d look into it and give me a call back. He did just that! I was notified that everything was handled, and in fact, he decreased my monthly bill from what it was before! Honestly, if you’re in need of some extra space in the Twin Cities, look no further – it’s really a steal! ?
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August 2023 by CJ Guerrero
Great staff, great location, great property, the small units are such a great option.
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July 2023 by Gary Parranto
Clean Storage facility Malia was very Professional and Nice, she also show me my storage and where the loading bay was.
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July 2023 by Claire Larson
Very good experience, my first time using a storage unit and they made it so quick and easy!!
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July 2023 by Natasha Matios
Joe was really helpful and followed up with me after I was busy. Great customer service and responsive. Thank you.
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June 2023 by ABDULLAHI MOHAMOUD
I enjoyed the time opening the extra storage, how it is clean. Malia is very nice expert person and helpful. Sea you again soon, thanks.
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June 2023 by Sabrina Owens
Malia is the best Manager I have ever worked with she kind patient and very understanding unlike joe please get rid of him he is not very courteous over the phone and acts like he doesn’t care
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April 2023 by Ryan Zeuli
I’ve been with extra space storage for a while now and I have noticed that they are so helpful and the customer service is incredible. My favorite employee is Malia! She’s a joy to talk with and enjoys working with you as much as she can! Thank you!