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January 2024 by Foreigner
I don't review things often, but when I do.......,From Florida to Minnesota, I have been a loyal customer with Extra Space Storage for some years now, always happy with the service, BUT I have to say that Mr. Eddie Downs broke the mold, and went above and beyond to make me feel like I mattered, not knowing I've been a customer already as he greeted me, and right at closing time too!I have nothing but the utmost respect for you as you continue to go above and beyond to make the customer smile and feel appreciated for walking through your doors!Truly an amazing team, managed by an exceptionally capable individual.
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January 2024 by Joyce Peters
Eddie, at Extra Space Storage in Bloomington, couldn’t have been more personable or helpful. What a great first impression. It was so much cleaner than I expected. My boxes weren’t even dirty. Wonderful experience. Wouldn’t go anywhere else.
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November 2023 by Brian Krisko
These guys are amazing! Helpful, courteous always there when you need them. The place is spotless!! All this for the same price as other places. I have used them for years and will continue to do so. Thanks Eddie and team at the Bloomington, Mn branch.
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November 2023 by tim martin
Extra Space Storage has been so accommodating, accessible and affordable. The manager at the location of my unit helped when I needed it. Its a clean and great facility for my things.
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November 2023 by H C
I would recommend Extra Space Storage for anyone looking for storage. The facilities are clean, very secure, and makes moving easier. The staff is top notch and were very courteous. I wouldn't hesitate to use in the future.
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October 2023 by John Horner
I needed a storage unit for my work that was centrally located and reasonably priced. My co-worked and I toured a facility close to this Extra Space and we both left feeling that it wasn't right. Enter Eddie and Ross at Extra Space. From our first experience, we knew we were dealing with professionals. They entire space was clean. They were very accommodating with all of our requests. And they made it easy to work with them. I would recommend working with Eddie and Ross if you needed storage space for either personal or professional use.
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September 2023 by Zach Fremder
Great location with easy access to 494 + 35W. Facilities are kept clean and staff is very responsive if you have questions! 10/10 recommend!
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September 2023 by Kev Nelson
I spent much of last week checking out a handful of storage options. The search ended when I met Eddie at this location. He spent his time showing me around this very clean and well lit building. He then patiently offered and explained my options for my long term storage. I signed up and am very happy with the choice. Thanks Eddie!
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September 2023 by Roxanne Fisher
I've used other storage facilities in the past and Extra Space Storage is by far the Best Choice!! The guys there are really great to work with, they go above and beyond.
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September 2023 by Deepak Sharma
The initial promotion for great. Edward Jones (manager) was very helpful in getting the storage unit setup, accommodated our request for a prorated rate for part of the last month, and also recommended us to a great moving company for a across the state move.
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August 2023 by Barb Plunkett
Eddie was excellent at getting me set up in my unit. The facility was super clean, well lit and has great safety features. I always felt safe going to my unit alone. In addition there always plenty of carts available to move my stuff
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August 2023 by Greg Boone
Extra Space Storage has been providing excellent storage space services to fit my needs for 15 months now without a glitch. I work with Eddie most often at the Bloomington location and he is awesome as he pays close attention to details of my space needs and always provides a high level of customer service! Ross is great as well!
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August 2023 by Michele Greshik
Ross was knowledgeable, courteous and helpful every time I was there. I needed the storage units temporarily between selling my house and buying another. I was pleasantly surprised with the service and the facility.
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July 2023 by Erik Krustans
Called to inquire about a recent rate increase and see what options I may have. I really didn't think I'd have any to be honest. Left a voicemail and within minutes Eddie called me back to see what he could do to assist! Explained my situation and he was eager to see if he could help me out. And help me out he did!! Eddie came thru for me in a BIG way and can't thank him enough! Appreciate him going to bat for me, his excellent customer service, and getting me the rate we agreed on! Made my day!
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July 2023 by Cynthia “Cindi” Davis
This place is very clean. The gentlemen working here, they make sure that you are safe, they make sure people follow the rules and they keep the place very clean. This is much better than the previous storage units I was at. I know my storage is safe and looked after.
