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November 2023 by Kit Kat
My experience with Honest auto care left me with a strong sense that they were not honest in their services. They appeared to overcharge for services and recommended unnecessary work, which eroded my trust in their integrity. I would strongly caution others to be cautious when dealing with this particular auto repair shop and to seek second opinions before agreeing to their services. Honest and transparent communication should be a fundamental aspect of any reputable service provider, and it was regrettably lacking in this case.
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October 2023 by Drea Kingston
I could not speak more highly about an auto mechanic shop. Mark is excellent and fair and kind. Andrew is fantastic and so incredibly helpful. I'm thankful they are a part of my community and I would %100 recommend them. Upstanding and up front, this shop is a great neighborhood establishment. Highly recommend!
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October 2023 by Jennifer Kortgard
I brought my Honda in for the first time this week to Mark and his team. Beyond impressed and so happy to find a new mechanic (I have had some bad experiences recently). Friendly, fast, well priced and most importantly, they live up to the honest service in their name. Highly recommend them!!Service: Brakes
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October 2023 by Karl Voiles
They were ready at the appointment time and found a screw in one of the tires. Ordered a replacement tire and didn't charge me for the oil change until that work was done the next day. "Honest" is a good name for the place. Thanks, fellas.Services: Tires
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October 2023 by Kaeli Stellings
I will no longer be supporting this company. My first experience here was great, but my second and most recent not so much. I was charged almost $400 more than the original quote, kept getting calls about new issues popping up, and now a week later my break line is suspiciously leaking. Breaks were never an issue until I took my vehicle here!!!Services: Electrical repair
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October 2023 by Dez Buster
Don’t waste your time. Went in and was charged for a diagnostic of what I already knew was wrong, charged for a purge valve only for it to go out the same exact day I took car home. Got back in contact with the warranty they provided and they wanted to charge me an additional diagnostic just to replace the broken valve they put in, under warranty
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September 2023 by Kelsey Reisdorph
I brought my car to Honest-1 to get it checked for a windshield wiper fluid reservoir leak. They checked it thoroughly and determined that there was no leak and didn't even charge me! I will definitely be bringing my car back here.
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August 2023 by Ben Pedersen
I filled out their online form to schedule an appointment the next day. The manager called me within 5 minutes to set the appointment a couple hours earlier to make sure my repair got done the same day. Very impressed with the turn around time. Reasonable price tooService: General repairs & maintenance
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August 2023 by Anna Bergstrom
Easy to schedule an oil change! The work seems detailed and professional, especially compared to other oil change places. My oil change took around 45 minutes on a Saturday morning.Service: Oil change
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July 2023 by Aidan Daniels
brought my car in when they opened, needed quite a few things serviced to my car. They were exceedingly helpful and thoughtful. Had my car completely serviced by early afternoon and couldn’t be happier with it!Services: Auto A/C replacement
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July 2023 by Garett Jeffries
Honest-1 did a GREAT job taking my car in on short notice and getting me back on the road in no time! Thank you Marc and Vince for making my experience in Minneapolis top notch! You guys rock! Let me hear you Ric Flair one time: Wooooo!! ?Service: Electrical repair
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June 2023 by Ceyhun özbel
Came in for an oil change, they unfortunately overfilled my car by atleast 2 quarts. Ruined my spark plugs, potentially the engine. It’s hard to believe a repair shop would mess up an oil change and yet here we are. Learned not to trust google reviews with this experience.Service: Oil change
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June 2023 by Bri Matchette
I'd been going to this shop for a few years and used to recommend it to people. While it might be ok to get an oil change here, I will no longer support or trust them. To keep this simple, if you are going to get major work done here, I highly recommend you get quotes from other shops. If I hadn't I would've been out nearly $400-$500. A month after this incident, I needed all new tires and saved more than $150 going somewhere else. It bothers me that my tires being so old was never mentioned to me, like they were waiting for an emergency to happen (which it did). They tend to overcharge for services and I was told by another shop that one service wasn't even needed. A neighbor had experienced the same thing, which makes me think they prey on women and those without experience.
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June 2023 by Claire Baglien
They were able to get me in right away due to a cancellation. Such nice folks, felt like they cared and took the time to explain something I had questions about. I will absolutely go back next time I need a repair!
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June 2023 by Natalie Wagner
They diagnose issues well and quickly, their work is high quality, and their rates are very reasonable. They also do a great job of letting you know which repairs/work is must-do, could-do, and don’t-need-to-do-yet. And they’re generally nice to work with.
